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Clogau Reviews

https://www.clogau.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

2,506

205

39

12

50

2,812

ratings over the past year

Displaying all 26,579 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 04/07/2018
What Trusted Customer said about Clogau:
Very professional and patient staff
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TC
Trusted Customer
7 years ago
Date of purchase: 27/06/2018
What Trusted Customer said about Clogau:
Great product
Everything was great except for your choice of carrier. Left my delivery behind a bin in a communal area
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Trusted Customer
7 years ago
Date of purchase: 03/07/2018
good service excellent jewellery
hassle free purchase and parcel was delivered the next day despite being on ordinary delivery
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Trusted Customer
7 years ago
Date of purchase: 20/06/2018
Brilliant service.
Easy site to use, very fast delivery. Will use again.
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TC
Trusted Customer
7 years ago
Date of purchase: 30/06/2018
What Trusted Customer said about Clogau:
handy and efficient
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Trusted Customer
7 years ago
Date of purchase: 23/06/2018
Very fast
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TC
Trusted Customer
7 years ago
Date of purchase: 26/06/2018
What Trusted Customer said about Clogau:
Delivery was a day late but I was informed of the situation. May have given 4 stars if I needed it the day before but it was good to be kept in the loop.
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TC
Trusted Customer
Cardiff
7 years ago
Date of purchase: 03/07/2018
What Trusted Customer said about Clogau:
Delivery was next day, very efficient
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TC
Trusted Customer
7 years ago
Date of purchase: 26/06/2018
What Trusted Customer said about Clogau:
GREAT ITEM< FAST DELIVERY
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Trusted Customer
7 years ago
Date of purchase: 02/07/2018
Poor delivery
Despite my parcel being on next day delivery, I received no notification of dispatch, was unable to track, and my wedding ring was then handed to a neighbour without notification or authorisation,...

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Clogau
Clogau
7 years ago
Thank you for your feedback. We are very sorry to hear of any delay and inconvenience experienced with your delivery on this occasion.

Customer feedback is extremely important to us and we thank you for taking the time to contact us and allowing us the opportunity to respond. We can confirm your order was dispatched immediately upon receipt and a member of our Customer Service team are investigating your delivery with our Courier.

All deliveries do require a signature and if nobody is at the delivery address, the delivery driver is requested to leave an attempted delivery card. We can advise all orders are fully insured by us whilst in transit with FedEx.

A member of our Customer Service team will be contacting you directly regarding your experience on this occasion.

Please be assured of our best intentions at all times and once again, please accept our sincere apologies for the disappointment caused as a result of the delay.

Kind regards
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About Clogau
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
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44
5 Kinmel Park, Abergele Road, Rhyl, Denbighshire, LL18 5TX, United Kingdom
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About Clogau
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.