How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

citrus HR Reviews | Customer Service Reviews for https://www.feefo.com/reviews/citrushr | Feefo

Displaying all 52 reviews

Trusted Customer

3 years ago

Date of purchase: 16/12/2021

Not regrets!

A friendly team which responds quickly. General support as well as policy document updating work has been a great help.

citrus HR Customer Relations

citrus HR

3 years ago

Such kind words, thank you! We are here whenever you need us :D

See full customer review

Trusted Customer

3 years ago

Date of purchase: 16/12/2021

comprehensive service and great value. Quick response to queries. Good fit for our size of company.

citrus HR Customer Relations

citrus HR

3 years ago

Thank you for your great feedback, we are glad we could help and we will pass on your compliments to the HR team!!

See full customer review

Trusted Customer

3 years ago

Date of purchase: 18/11/2021

Sound, well researched advice delivered in timely and professional manner

Staff are always friendly, efficient and professional, providing sound advice that I can rely on,

citrus HR Customer Relations

citrus HR

3 years ago

Thank you very much for your great feedback! Our HR team will be pleased to hear and are always here to help :D

See full customer review

Kasia Koszykowska

3 years ago

Date of purchase: 11/11/2021

What Kasia Koszykowska said about citrus HR:

I'd like to compliment one of your employees, Victoria Greaves, for the excellent service she recently provided. Victoria helped us to sort out the grievance matter. I have always been pleased with...

Read all

citrus HR Customer Relations

citrus HR

3 years ago

Thank you very much for your great feedback Kasia! We will pass on your compliments to Victoria and the rest of the HR team. We are always here to help :D

See full customer review

Trusted Customer

4 years ago

Date of purchase: 24/05/2021

Professional Service

CitrusHR have provided us with a professional HR service for over two years and are on hand with up to date advice and information on all HR related matters. Their system is not complicated to use...

Read all

Ellie McNeil

citrus HR

4 years ago

Thank you so much for your kind words! :)

See full customer review

Trusted Customer

4 years ago

Date of purchase: 24/05/2021

Excellent service and support.

I have been using citrus HR as our advisors for a considerable amount of time now and I have always found them to be efficient and extremely effective whenever we have needed their help or advice. ...

Read all

Ellie McNeil

citrus HR

4 years ago

Thank you so much for your lovely comments. :)

See full customer review

Trusted Customer

4 years ago

Date of purchase: 24/05/2021

The efficient management system of the HR area

We are very happy with CitrusHR, it is a very easy-to-use system, it provides our team with a self-service human resources dashboard that facilitates the efficient management of the HR area. we have...

Read all

Ellie McNeil

citrus HR

4 years ago

Glad you are enjoying our service so far, I've passed your lovely comments over to the team. :)

See full customer review

Adam Payn

4 years ago

Date of purchase: 24/05/2021

What Adam Payn said about citrus HR:

Great system, great staff and great support provided.

It's a combination of how easy the system is to use and how helpful the staff are. I've had to learn it somewhat on-the-fly and being able to email and get a response quite promptly has been great. ...

Read all

Ellie McNeil

citrus HR

4 years ago

Thank you so much for the great comments, I've passed over your feedback to the HR team for review.

See full customer review

Jez Clark

4 years ago

Date of purchase: 24/05/2021

What Jez Clark said about citrus HR:

FANTASTIC PLATFORM SUPPORTED BY EXCELLENT PEOPLE

Citrus and the team have been absolutely excellent from the day we started working with them. The platform is great, the customer service is fast, thorough and very friendly. Highly professional...

Read all

Ellie McNeil

citrus HR

4 years ago

Thank you so much for your kind words, Jez. :)

See full customer review

Trusted Customer

4 years ago

Date of purchase: 07/04/2021

Can't recommend enough

With CitrusHR, everything feels easy. Their platform is intuitive, comprehensive and easy to use. We moved quickly from software only to their full HR service and haven't looked back. They always...

Read all

Ellie McNeil

citrus HR

4 years ago

I'm so happy to hear you're enjoying both our software and service. I'll make sure to pass your lovely comments over to the team. :)

See full customer review

Not received a review invite?

About citrus HR

Many small businesses think HR is not for them but our experience has proved that every business, no matter how small, needs trustworthy HR advice and record keeping to stay on the right side of UK employment law. citrus HR has your back. We provide expert HR advice whenever you need it, and our HR software helps save you time on holiday bookings, payroll, expenses management, time-tracking and more. We’re here to help you get it right - sensibly, affordably and stress-free!

Read all

0333 014 3888

18E Charles St, Bath, Somerset, BA1 1HX, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo