How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Citrus Mortgages Reviews | Customer Service Reviews for https://www.feefo.com/reviews/citrus-mortgages | Feefo

Displaying all 838 reviews

Trusted Customer

4 hours ago

Date of purchase: 04/07/2025

Fab service

Emma and Viv have been amazing through the whole process, extremely responsive and have explained what’s going on every step of the way. Wouldn’t have wanted to do this without them!

See full customer review

Lynn Cameron

Milton Keynes

3 days ago

Date of purchase: 02/07/2025

What Lynn Cameron said about Citrus Mortgages:

A flawless process from a kind, professional & dedicated team

After many many years of renting it was my dream to purchase my own house. However, my circumstances were unconventional compared to others & this worried me greatly. On the recommendation of my...

Read all

See full customer review

Trusted Customer

4 days ago

Date of purchase: 24/06/2025

Communication is great and knowledge of products from all staff. Answer all questions effectively. Highly recommended

See full customer review

Ali Dunford

Milton Keynes

4 days ago

Date of purchase: 01/07/2025

What Ali Dunford said about Citrus Mortgages:

Very efficient as per previous years

See full customer review

Trusted Customer

4 days ago

Date of purchase: 01/07/2025

Made an unknown process a breeze!

Emma was so helpful and really willing to educate me on what was a completely alien process! Couldn’t recommend more

See full customer review

Tom

Warwick

11 days ago

Date of purchase: 27/06/2025

What Tom said about Citrus Mortgages:

Excellent customer service

Emma and Viv have been excellent from initial enquiry to receiving my mortgage offer. If you want real customer service with a personal touch, I highly recommend Citrus Mortgages.

Gavin

Citrus Mortgages

10 days ago

Hi Thomas, Thank you so much for leaving us a great rating and for writing a fantastic review. We are thrilled to hear that Emma and Viv provided you with the required service. If you ever need advice in the future, please do not hesitate to give us a call. Kind regards, The Citrus Mortgages Team.

See full customer review

Giulio Primiano

Milton Keynes

11 days ago

Date of purchase: 16/06/2025

What Giulio Primiano said about Citrus Mortgages:

Citrus Mortgages, a friendly and professional team

I was contacted by my mortgage advisor, Emma Marcel to renew my mortgage on my property. Emma as always is very efficient, letting me know every step of the way my options with the mortgage lenders...

Read all

Gavin

Citrus Mortgages

10 days ago

Hi Giulio, Thank you so much for leaving us a great rating and for writing a fantastic review. We are thrilled to hear that Emma and the team provided you with the required service. If you ever need advice in the future, please do not hesitate to give us a call. Kind regards, The Citrus Mortgages Team.

See full customer review

James Pickles

Milton Keynes

11 days ago

Date of purchase: 25/06/2025

What James Pickles said about Citrus Mortgages:

Great service as always. Citrus have been supporting us on an ongoing basis since 2017. They have always provided clear honest excellent well evidenced advice and provided multiple options depending...

Read all

Gavin

Citrus Mortgages

10 days ago

Hi James, Thank you so much for leaving us a great rating and for writing a fantastic review. We are thrilled to hear that Nick and the team provided you with the required service. If you ever need advice in the future, please do not hesitate to give us a call. Kind regards, The Citrus Mortgages Team.

See full customer review

Trusted Customer

11 days ago

Date of purchase: 20/06/2025

Gavin

Citrus Mortgages

10 days ago

Thank you for taking the time to leave us a great rating. We are thrilled that the team provided you with the required service. If you ever need advice in the future, please do not hesitate to give us a call. Kind regards, The Citrus Mortgages Team.

See full customer review

Bradley

Bradford

18 days ago

Date of purchase: 17/06/2025

What Bradley said about Citrus Mortgages:

The advice from Andrew and support from his team was perfect. Andrew listened to my needs, and suitably found a mortgage that works for me. Andrew explained it in a way that I could understand and I...

Read all

Gavin

Citrus Mortgages

10 days ago

Hi Bradley, Thank you so much for leaving us a great rating and for writing a fantastic review. We are thrilled to hear that Andrew and the team provided you with the required service. If you ever need advice in the future, please do not hesitate to give us a call. Kind regards, The Citrus Mortgages Team.

See full customer review

Not received a review invite?

About Citrus Mortgages

Citrus Mortgages have been trading for 11 years and have over 100 years of combined experience in the Mortgage and Insurance market, offering deals from the whole of the market we aim to offer a tailor made solution for all of our clients.

Read all

01908 920044

20, Shenley Pavilions, Chalkdell Drive, Milton Keynes, MK5 6LB, United Kingdom