CitiRental. Lo-Cost vehicle hire in the heart of Hampstead
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ratings over the past year
CitiRental is no longer an active Feefo customer
Displaying all 20 reviews
DB
DAVID BARLOW
London
2 years ago
Date of purchase: 24/01/2022
What DAVID BARLOW said about CitiRental:
Disgusting customer service and business practice
Absolutely disgusting customer service. I had hired a van from another company but on arrival they required additional ID which I didn’t have. I then hurriedly booked a van with CitiRental, but after...
Competent and inexpensive overall. old fashioned administration
Competent and inexpensive overall (usually at least 30% less than nearby branded suppliers, any non-scammy airport company, or peer to peer companies, except for holiday periods where a minimum...
Only use them if you have no other option available. Rude and untrustworthy
Rude employees, feels like you bother them when you go to the office wanting to return the rented vehicle because they have to get up from the chair. Also the guy checking the vehicle tried to charge...
On pick up there was quite an unhelpful woman at the customer service desk. Also they gave me a car with half a tank of petrol, which made it a bit tricky for me to return the car with the same...
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