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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,230 reviews

Trusted Customer

Feefo Verified

7 months ago

Train Holiday in Italy.

Our holiday was to celebrate a 70th birthday and we paid for a high standard of travel and accommodation. We had a very memorable holiday. However, we were extremely disappointed with the hotel...

Amber

Citalia Holidays

7 months ago

Thank you for your feedback. Your comments have been shared with our Product Manager to review as we take all feedback seriously. We appreciate you completing this survey and look forward to welcoming you back in future. Best Wishes Amber Customer Experience

Product reviews

Date of purchase: 24/09/2025

Edie Robinson

Feefo Verified

7 months ago

What Edie Robinson said about Citalia Holidays:

Poor and elderly transport more suited to children than adults. Cramped seats. No legroom. Long journeys each day - often five hour coach trips. Far too long for a week holiday resulting in the...

Amber

Citalia Holidays

7 months ago

Thank you for your feedback. Your comments have been shared with our Customer and Operations Manager who has contacted you. Thank you for taking the time to complete this survey as all feedback is taken seriously. Best Wishes Amber Customer Experience.

Product reviews

Date of purchase: 04/10/2025

Trusted Customer

Feefo Verified

7 months ago

Friendly hotel with good food

Very good .Friendly attentive staff. Good facilities and free shuttle bus. Food in the restaurant also very good. Help from reception when we needed it. Wonderful views from the hotel but an easy...

Product reviews

Date of purchase: 04/10/2025

Trusted Customer

Feefo Verified

7 months ago

Paradise at Villa Paradiso, Taormina.

Hotel Villa Paradiso is wonderful. From arrival to check out we could not have felt more welcome. The staff were so friendly, helpful and the dining recommendations for local restaurants were superb....

Product reviews

Date of purchase: 17/09/2025

Trusted Customer

Feefo Verified

7 months ago

Lovely Holiday Hotel

Fantastic hotel , comfortable rooms and resting areas , beautiful gardens and pool , the views were awesome , Staff were amazing , so helpful and happy with it , courtesy bus driver was polite and...

Product reviews

Date of purchase: 03/10/2025

Trusted Customer

Feefo Verified

7 months ago

Simply the best!

Superb … Citalia staff (Romina ) friendly but professional and extremely helpful from booking to the chauffeur driven Mercedes back to the airport . The hotel itself is beautiful, the staff...

Product reviews

Date of purchase: 03/10/2025

Trusted Customer

Feefo Verified

7 months ago

September Stay - Lake Como

Information prior to booking very easy and the same goes with booking. My biggest complaint is the change of flight EasyJet say they informed you on the 02/12 that the flight had change you said you...

Product reviews

Date of purchase: 28/09/2025

Trusted Customer

Feefo Verified

7 months ago

Would stay again

Friendly staff, clean, good selection for breakfast. hotel was in a great position in the city, easy walking to the port and attractions.

Product reviews

Date of purchase: 03/10/2025

Trusted Customer

Feefo Verified

7 months ago

Great hotel, surrounding area not so special.

Easy to book. Hotel description a little misleading, although hotel was very good, Citalia’s description failed to warn about Phi disco club during the summer months which was so close to the hotel...

Amber

Citalia Holidays

7 months ago

Thank you for your feedback. Your comments have been passed onto our Product and Operations Managers to review. We take all feedback seriously and appreciate you taking the time to complete this survey. Best Wishes Amber Customer Experience

Product reviews

Date of purchase: 03/10/2025

Trusted Customer

Feefo Verified

7 months ago

Lots of communication pre booking both by phone and email

Product reviews

Date of purchase: 02/10/2025

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Citalia Holidays Reviews

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How would you rate your stay at Sina Brufani PalaceMore reviews of this product (9,154)View product website

How would you rate your stay at Tenuta di Canonica.More reviews of this product (9,154)View product websiteExcellent hotel in the quiet countryside.

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How would you rate your stay at Continental MareMore reviews of this product (9,154)View product websiteThere were a lot of steps and steep slopes which could be a problem for some guests. We loved the hotel, the staff and the food

How would you rate your stay at Hotel Villa ParadisoMore reviews of this product (9,154)View product website

How would you rate your stay at JaccarinoMore reviews of this product (9,154)View product websiteGreat hotel , just location , you needed the courtesy bus to get to Sorrento. , too dangerous to walk , but great service and Local village walkable from hotel

How would you rate your stay at PiccadillyMore reviews of this product (9,154)View product websiteHotel was fine , good location , but the lift situation was very limited and couldn’t easily find stairs , very tight to fit in lift , breakfast , scrambled eggs , not good , but otherwise ok

How would you rate your stay at Albergo LennoMore reviews of this product (9,154)View product websiteHotel, reception very helpful, staff friendly. Room clean and tidy everything you need. Breakfast a bit bland too many pastries.

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How would you rate your stay at Grand Relais dei Nuraghi.More reviews of this product (9,154)View product websiteSee previous response.

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