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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,229 reviews

Beryl Bowen

Feefo Verified

ITA

7 months ago

What Beryl Bowen said about Citalia Holidays:

Best Hotel in Sorrento

First class traditional hotel with fantastic views Accross the bay of Naples’s ex staff are very welcoming supportive and only too pleased to help in any way they can

Product reviews

Date of purchase: 09/10/2025

Trusted Customer

Feefo Verified

7 months ago

Great hotel. Excellent recommendation and organisation by Citalia.

Great hotel, lovely staff, amazing views and good location. Good recommendation by Citalia followed up by excellent service.

Product reviews

Date of purchase: 08/10/2025

Trusted Customer

Feefo Verified

7 months ago

Sicily experince

Very helpful Romina Locci made suggestions about locations and booked travel and car transport.

Product reviews

Date of purchase: 09/10/2025

Trusted Customer

Feefo Verified

7 months ago

Mixed bag

The booking process was good- however, the hotels we were booked into varied enormously in quality. The Eurostars Monte Tauro was nice -staff friendly and excellent service. Great Breakfast. We...

Amber

Citalia Holidays

7 months ago

Thank you for your feedback. Your comments have been shared with our Product and Operations Managers to review. We take all feedback seriously and appreciate you taking time to complete this survey . Best Wishes Amber Customer Experience

Product reviews

Date of purchase: 08/10/2025

Trusted Customer

Feefo Verified

7 months ago

Excellent service

First class service provided by Citalia , starting with the well-formed staff member Jimmy McGee who discussed our preferences and came up with a very good, suitable suggestion

Product reviews

Date of purchase: 07/10/2025

Trusted Customer

Feefo Verified

7 months ago

Lovely holiday in Venice and Viareggio

Great initial discussion with Indiana about what we might like and our budget. The holiday she suggested and arranged was perfect for us , all transfers etc arranged were seamless, including the...

Product reviews

Date of purchase: 07/10/2025

Mark Steeds

Feefo Verified

GBR

7 months ago

What Mark Steeds said about Citalia Holidays:

This was like booking a holiday as it used to be - reassuring, personal.

After struggling to put together a two-centre one week trip to Sicily where the nightmare of dealing with accommodation booking firms' "no availability for requested dates" and the usual nonsense of...

Product reviews

Date of purchase: 07/10/2025

Pauline Walker

Feefo Verified

GBR

7 months ago

What Pauline Walker said about Citalia Holidays:

Amazingly stunning holiday

Very polite and helpful. Loved the car sent to take us to hotel and back. Makes the holiday special

Product reviews

Date of purchase: 08/10/2025

Trusted Customer

Feefo Verified

7 months ago

Matera, am amazing place!

An amazing place to visit & the hotel made the experience special. Loved Matera, 2 nights is just the right amount of time to see everything. Definitely not suitable for anyone with walking...

Amber

Citalia Holidays

7 months ago

Thank you for your feedback, we appreciate you taking the time to complete this survey. We look forward to welcoming you again in future. Best Wishes Amber Customer Experience

Product reviews

Date of purchase: 07/10/2025

Trusted Customer

Feefo Verified

7 months ago

Amalfi Coast holiday with Citalia

The organisation of the holiday , transfers and excursions were very good and met expectations . The hotel, Grand Hotel Vesuvius , was a disappointment , especially the transport from the hotel to...

Amber

Citalia Holidays

7 months ago

Thank you for your feedback. Your comments have been shared with our Product and Operations Managers. We take all feedback seriously and appreciate you taking time to complete this survey. Best Wishes Amber

Product reviews

Date of purchase: 06/10/2025

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Citalia Holidays Reviews

How would you rate your stay at Imperial TramontanoMore reviews of this product (9,152)View product websiteExceptional hotel in every respectt

How would you rate your stay at Hotel Villa Belvedere.More reviews of this product (9,152)View product websiteGreat hotel, wonderful staff, service excellent, good location.

How would you rate your stay at Acacia Palace HotelMore reviews of this product (9,152)View product websiteWe only used pool once due to weather. Maybe because end of season little service for food or drinks @ pool. Also no music entertainment in evenings.

How would you rate your stay at Hotel Villa ParadisoMore reviews of this product (9,152)View product websiteGreat location for centre . Would have liked more choice of hot food at breakfast only scrambled eggs no fried eggs or omelette.

How would you rate your stay at ArtemisMore reviews of this product (9,152)View product websitePlease see above

How would you rate your stay at Eurostars Monte TauroMore reviews of this product (9,152)View product websiteLovely hotel and staff, had we known quite how steep the hill down to the hotel, we would probably asked for somewhere else - but it is a very nice hotel with very friendly staff

How would you rate your stay at Therasia ResortMore reviews of this product (9,152)View product websiteEverything about the Therasia is exquisite

How would you rate your stay at Baia del CapitanoMore reviews of this product (9,152)View product websiteWould have preferred closer position to Cefalu

How would you rate your stay at Hotel CaparenaMore reviews of this product (9,152)View product websiteCould have been closer to Taormina, but the FREE shuttle service both ways at regular and late night timings was just the job.

How would you rate your stay at GiardinettoMore reviews of this product (9,152)View product websiteLovely lovely hotel and stunning locationp

How would you rate your stay at Aquatio Cave Luxury Hotel and SpaMore reviews of this product (9,152)View product website

How would you rate your stay at Best Western Hotel dei MilleMore reviews of this product (9,152)View product websiteOnly stayed 1 night

How would you rate your stay at Canne Bianche Lifestyle Hotel.More reviews of this product (9,152)View product websiteNo good for public transport, great if you have a car

How would you rate your stay at Grand CapodimonteMore reviews of this product (9,152)View product websiteWere made to sit outside in a very cold windy day for breakfast, because that's where they had set up the tables. Not allowed to go inside

How would you rate your stay at Sorrento and the Bay of Naples Small Group Escorted TourMore reviews of this product (9,152)View product websiteAs mentioned above the transport provided by the hotel was infrequent. On 2 occasions we had to take a taxi rather than wait 90 minutes for the next bus .

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