The trip was great and the hotel was wonderful, the flights and transfers well organised, but the Citalia team didn't advise us well in regard to sightseeing/exploring the area. They tried their...
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Amber
Citalia Holidays
6 months ago
Thank you for your feedback.
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Thank you for taking the time to complete this survey and we look forward to welcoming you back in future.
Best Wishes
Amber
Customer Experience
Product reviews
Date of purchase: 17/10/2025
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Janice Smith
Feefo Verified
GBR
7 months ago
What Janice Smith said about Citalia Holidays:
The service we have received from citalia has always been excellent.
The transfers arrangements were brilliant. We had a multi centre holiday in Sicily and always received messages a day before we...
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Product reviews
Amber
Citalia Holidays
7 months ago
Thank you for your feedback.
Your comments have been shared with the Product and Operation Managers to review.
We take all feedback seriously and appreciate you taking the time to complete this survey.
Best Wishes
Amber
Customer Experience
Second time of using Citalia (previous to Puglia with friends). On both occasions I was kept informed regularly about the holiday. All documentation was clear and understandable. We were concerned...
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.