How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Citalia Holidays Reviews

http://www.citalia.com/

EXCEPTIONAL

Service

4.8

/5

Product

4.6

/5

5

4

3

2

1

607

108

21

5

1

742

ratings over the past year

Displaying all 15,224 reviews

Trusted Customer

10 years ago

Holidays with Citalia

Went Last year absolutely brilliant service did booking through a Citalia operator This year booked via inter net service not as he;pful

Date of purchase: 14/11/2015

0

Trusted Customer

10 years ago

We found it to be very efficient, the girls were very helpful and sorted out the locaton of the room we requested

Date of purchase: 06/11/2015

0

Trusted Customer

10 years ago

Sardinia Bound

The booking procedure was swift and efficient and we received documentation by return.

Date of purchase: 20/11/2015

0

TC

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

Extremely helpful and knowledgable staff

Fortunately the website had a problem so I had to telephone. Artan was extremely helpful and knew the hotel and area very well so it just goes to show; "it's good to talk".

Date of purchase: 21/11/2015

0

Trusted Customer

10 years ago

Efficient process

No obvious problems encountered.

Date of purchase: 23/11/2015

0

Trusted Customer

10 years ago

Client's hiccups quickly cured.

There was one hiccup -- your emailed papers found their way to two 'junk' inboxes, on different laptops, and were overlooked for a day. Does this often happen? How do computers think they...