We made a booking for July 2016 on line using a credit card, however we didn't receive an e mail confirmation. This resulted in calls to the Citalia reservation dept. And the credit card help line...
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Raghavendra Singh
Citalia Holidays
10 years ago
Dear Mr Jones
Thank you for taking your time to feedback.
I would like to apologise for the inconvenience caused in your online booking process.
We are taking steps to make sure this same error doesn’t happen in the future, and our web team will continue to monitor this.
I can see Erin has assisted you with confirming your booking, and your confirmation was sent.
If you have any further questions or inquiry's please don’t hesitate to contact us.
Very helpful staff via phone, as always, gave insightful advise based on their own actual visits to locations on Sardinia. This enabled us to easily make our choice & book online.
Consistently very...
From the booking point of view it couldn't have been easier. The first girl was extremely helpful re hotel location and room. When I phoned to confirm the booking the second girl was very efficient...
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.