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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,225 reviews

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

Great Service

The sales representative was very helpful and was able to answer our queries promptly

Date of purchase: 29/12/2015

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

Italian Enquiry

Really helpful advisor Stuart Wills very attentive and explained clearly my options.

Date of purchase: 02/01/2016

Trusted Customer

10 years ago

Quick, friendly and efficient service - enabling me to purchase a weekend in Venice. I would recommend them to others and have already used them before.

Date of purchase: 02/01/2016

Trusted Customer

10 years ago

Holiday Booking Experience with Antonia

For the first time I made a holiday booking directly by phone. It was a most reassuring and easy process because Antonia was so encouraging and helpful. I would like to thank her very much.

Date of purchase: 02/01/2016

Trusted Customer

10 years ago

Short break in Florence

Very helpful and informative. I would go with the company again. However I think it should be made clear that some hotels require clearance before accepting singles for a twin or double room, in the...

Date of purchase: 02/01/2016

Trusted Customer

10 years ago

Trip to Rome

Very easy to use online

Date of purchase: 02/01/2016

Trusted Customer

10 years ago

Multi city Break to Italy

Very helpful and informative staff . The lady I spoke to had stayed in a couple of the hotels and had good knowledge of Italy and listened to our requirements and made suggestions . She also told us...

Raghavendra Singh

Citalia Holidays

10 years ago

Dear Mrs Hunter Thank you for your kind words about Citalia and Erin who will be very please with your comments. I am very pleased that you would recommended Citalia and we are very much looking forward to sending you on your next Citalia Adventure. Have a lovely multicentre holiday.

Date of purchase: 02/01/2016

Trusted Customer

10 years ago

Received prompt attention to our initial e mail followed up with a telephone call and the information was so clear we booked straight away and as we had been with Citalia before it did not need to...

Date of purchase: 31/12/2015

Trusted Customer

10 years ago

The web chat was particularly useful and advice given when asked for

Date of purchase: 31/12/2015

Trusted Customer

10 years ago

Booked a holiday online, but confusing and unclear pricing and discounts

Unclear pricing, credits and discounts while booking on website. One discount didn't appear to have been applied. No explanation of 'booking protection' fee which was automatically applied. Would...

Date of purchase: 31/12/2015

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