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Citalia Holidays Reviews

http://www.citalia.com/

EXCEPTIONAL

Service

4.8

Product

4.6

608

108

743

ratings over the past year

Displaying all 15,225 reviews

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

Knowledgeable, friendly and very helpful with exceptional response times

Date of purchase: 20/01/2016

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

venice at last

very helpful customer service ,and the quick and succcint response i got from our concierge in Venice was very impressive.

Date of purchase: 10/11/2015

Trusted Customer

10 years ago

Tuscany coast holiday

Good website, easy to book, booking confirmation email took a few days to arrive.

Date of purchase: 09/01/2016

Trusted Customer

10 years ago

Booking

Only intended to ask a question but successfully booked my summer holiday as Agent was very helpful and reassuring

Date of purchase: 09/01/2016

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

PROBLEMS WITH CONTINUITY

Have used Citalia before, so wasn't at all surprised that the first advisor spoken to had first-hand knowledge of locality and hotels we were interested in. Package was soon agreed. Disappointed,...

Date of purchase: 09/01/2016

Trusted Customer

10 years ago

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Date of purchase: 04/01/2016

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

The Good, the Bad and the Ugly...

The good: Web search and basic operation was reasonably fast. Good range of information and advice on hotel and resorts. Great to have the flexibility to use scheduled airlines, so we could plan a...

Marion Hamshaw

Citalia Holidays

10 years ago

Thank you for your valuable feedback Mr Booker. I do hope our initial response and subsequent telephone conversation has addressed and resolved the issues you pointed out. Please do contact us if we can be of any further assistance. Wishing you a fabulous holiday in Amalfi.

Date of purchase: 09/01/2016

Trusted Customer

10 years ago

Booking went very smoothly and member of staff very helpful.

Date of purchase: 09/01/2016

Trusted Customer

10 years ago

Trip to Venice

Very helpful advice given as to which hotel to choose and on transfers from the airport. Once we had decided on the hotel the process to book was very quick and efficient.

Date of purchase: 09/01/2016

Trusted Customer

10 years ago