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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,225 reviews

Trusted Customer

Feefo Verified

3 months ago

Great 3 city break

Easy to discuss the options for our 3 city break (Naples>Rome> Florence) with Artan - he was very helpful. Options easioy selected to suit our choices. All flights, hotels v good and convenient,...

Product reviews

Date of purchase: 13/02/2026

Trusted Customer

Feefo Verified

3 months ago

Florence in January

Everything went very smoothly. Your agent, Tasha Starkin, was very helpful. The Brunelleschi hotel is very well situated, extremely comfortable and a fantastic breakfast.

Product reviews

Date of purchase: 29/01/2026

Alan Jones

Feefo Verified

GRL

4 months ago

What Alan Jones said about Citalia Holidays:

Excellent stay in a central location with a cosy atmosphere

Excellent hotel. Comfortable accommodation with an excellent breakfast. Friendly staff who were very helpful and available 24 hours. Very central position - 10 minute walk to St.Marco.

Product reviews

Date of purchase: 19/01/2026

Trusted Customer

Feefo Verified

4 months ago

Palermo city break

Good choice of hotel, location and size great for a city break. Flight and transfers all well sorted. Booking straightforward with very helpful crew at Citalia. Thanks

Product reviews

Date of purchase: 07/01/2026

Sean Oneill

Feefo Verified

GBR

4 months ago

What Sean Oneill said about Citalia Holidays:

Florence trip

the booking process and the travel was super smooth - Lucy was always available to sort issues, make tweaks and give personal tips

Product reviews

Date of purchase: 23/12/2025

Brian Gibson

Feefo Verified

GBR

4 months ago

What Brian Gibson said about Citalia Holidays:

Venice New Year holiday.

Thank you for putting together a great holiday for us. A perfect Citalia experence for the second time. I can't think of any negatives so we give Citalia an excellent score.

Product reviews

Date of purchase: 05/01/2026

Peter Gilhooly

Feefo Verified

GBR

4 months ago

What Peter Gilhooly said about Citalia Holidays:

Everyone that we dealt was knowledgeable of where we were traveling to and very helpful. All three hotels were very good, well situated for our needs staff were very nice and helpful

Product reviews

Date of purchase: 01/01/2026

Nicholas Hinde

Feefo Verified

4 months ago

What Nicholas Hinde said about Citalia Holidays:

Pity Jet2 unavailable

Product reviews

Date of purchase: 31/12/2025

Trusted Customer

Feefo Verified

5 months ago

Great, unforgettable, memories long-lasting

Everything went very smoothly from the flights and transfers to the hotel services and accommodation. The hotel (Grand Hotel Siena) was particularly pleasing offering a wonderful service and room...

Product reviews

Date of purchase: 18/12/2025

Trusted Customer

Feefo Verified

5 months ago

Rome in December

Booked holiday online. Easy, straightforward. All e mails etc received on time. Correct. No problems. Everything from start to finish went well.

Product reviews

Date of purchase: 15/12/2025

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Citalia Holidays Reviews

How would you rate your stay at AmalfiMore reviews of this product (9,149)View product websiteVery good on service, cleanliness and location, also v friendly. Only downside was room a bit small with 2 suitcasea - however room under bed to easily get them out of the way.

How would you rate your stay at Grand Hotel Baglioni Florence.More reviews of this product (9,149)View product websiteAmazing room, friendly comfortable, clean, good service - amazing view from restaurant and v convenient for all attractions.

How would you rate your stay at Palazzo Caracciolo.More reviews of this product (9,149)View product websiteAgain, amazing room, comfortable bed, clean and friendly. Made us very welcome. Evening meal at restaurant also v enjoyable.

How would you rate your stay at Brunelleschi.More reviews of this product (9,149)View product websiteWe would have benefited from more shelving in the bathroom, otherwise everything was lovely

How would you rate your stay at Hotel Casa Verardo - Residenza D EpocaMore reviews of this product (9,149)View product websiteAll aspects of the hotel were excellent

How would you rate your stay at L Orologio.More reviews of this product (9,149)View product websitehotel is quite dark and gloomy and the bar - which looked lovely in the pictures - was closed for renovations (which we only found out on arrival)

How would you rate your stay at Colombina.More reviews of this product (9,149)View product websiteLovely staff.

How would you rate your stay at Colombina.More reviews of this product (9,149)View product websiteEvery thing was good

How would you rate your stay at Hotel Nazionale.More reviews of this product (9,149)View product websiteEverything here was good staff were very helpful, location was good and a good choice of food for breakfast

How would you rate your stay at ForumMore reviews of this product (9,149)View product websiteDifficult walking on cobbled street. Road to Metro closed necessitating detour.

How would you rate your stay at Grand ContinentalMore reviews of this product (9,149)View product website

How would you rate your stay at Hotel Nazionale.More reviews of this product (9,149)View product websiteReally well placed hotel in centre of historic Rome. All areas/sites walkable. Hotel lovely and clean if a little old fashioned. Second stay & would use again. Good restaurants around corner.

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