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Citalia Holidays Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.6
/5

5

4

3

2

1

1,351

184

27

6

2

1,570

ratings over the past year

1,565 out of 14,622 reviews
Time:
Past year
DP
david palmer
Atherstone
5 hours ago
Date of purchase: 17/06/2025
What david palmer said about Citalia Holidays:
Great hotel
Great hotel with super food and very good staff. Bedrooms lovely and the pool is great for swimming
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Anne Allsop
Newark
6 hours ago
Date of purchase: 17/06/2025
What Anne Allsop said about Citalia Holidays:
Great booking experience
Romana was very helpful, knowledgable and patient. We have used her a number of times. Always good
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Stuart Mitchell
Glasgow
10 hours ago
Date of purchase: 17/06/2025
What Stuart Mitchell said about Citalia Holidays:
Fabulous Hotel, great food, great staff. The room we had was very disappointing - looked more like a Premier Inn, small, basic and truthfully not great and not worth the money. They could have left...

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Trusted Customer
10 hours ago
Date of purchase: 17/06/2025
Efficient professional and friendly staff
Erin your representative was so efficient and helpful and professional
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Trusted Customer
10 hours ago
Date of purchase: 17/06/2025
Stay in Sirmione
Staff were wonderful and the food was excellent. The facilities were very good.
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Raymond Simmons
Cardiff
10 hours ago
Date of purchase: 17/06/2025
What Raymond Simmons said about Citalia Holidays:
Impressive buildings and grounds but service and food very mixed
Service was mixed - sometimes quite good- other times poor mainly because of lack of staff
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Trusted Customer
1 day ago
Date of purchase: 15/06/2025
Simple and easy booking of our holiday. Excellent advice and suggestions given. Straightforward, no fuss or hassle. Pre-booked excursion was cancelled by the provider, which was dealt with...

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Tim Harding
Caunton, UK
1 day ago
Date of purchase: 15/06/2025
What Tim Harding said about Citalia Holidays:
Great facilities, poorly managed.
Wonderful facilities - potentially. However, the management had no idea how to enhance the customer experience. No proper menus, no instructions in the room about what is available, some areas of...

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Gary
Leeds
1 day ago
Date of purchase: 15/06/2025
What Gary said about Citalia Holidays:
Just a perfect holiday.
Very good personal service from Antonia. Answered all our questions and kept us in touch with any changes to our holiday. Checked in with us prior to departure and also confirmed final details when...

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Trusted Customer
1 day ago
Date of purchase: 16/06/2025
Holiday in Sardinia at the Bisaccia
The customer service from the Citalia team was very good. The only problem we had was that the flight time was altered to very early in the morning,and Artun didn't send any update. I found out by...

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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.