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Chums Reviews

Trusted Customer

Feefo Verified

1 month ago

Very good for the money

First class

Sohith

Chums

1 month ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 12/08/2026

0

MM

Mr Mike Mcguinness

Feefo Verified

GBR

1 month ago

What Mr Mike Mcguinness said about Chums:

Only runfund half returns

Rubbish rip off

Karen

Chums

1 month ago

Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I have reviewed your return and can confirm that we received both pairs of shoes back. Unfortunately, only one pair was refunded initially due to an error on our side. Please accept our apologies for this oversight. As advised today, a separate refund for the second pair will now be processed by cheque, please allow 3/5 days for this to reach you via the post. If you have any further questions, please let us know and we will be happy to help.

Product reviews

Karen

Chums

1 month ago

Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I have reviewed your return and can confirm that we received both pairs of shoes back. Unfortunately, only one pair was refunded initially due to an error on our side. Please accept our apologies for this oversight. As advised today, a separate refund for the second pair will now be processed by cheque, please allow 3/5 days for this to reach you via the post. If you have any further questions, please let us know and we will be happy to help.

Date of purchase: 15/08/2026

0

Trusted Customer

Feefo Verified

1 month ago

Simple ordering

Simple ordering Delivered

Sohith

Chums

1 month ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 17/08/2026

0

Trusted Customer

Feefo Verified

1 month ago

Quick delivery good price

Sohith

Chums

1 month ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Date of purchase: 17/08/2026

0

DE

Debbis

Feefo Verified

GBR

1 month ago

What Debbis said about Chums:

Nice product; good service

easy to order = delivery quick and on time

Sohith

Chums

1 month ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 11/08/2026

0

Trusted Customer

Feefo Verified

1 month ago

A really "Good company"

Really good - Thank you!

Karen

Chums

1 month ago

We truly appreciate your positive feedback, thank you for your custom.

Product reviews

Karen

Chums

1 month ago

Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and will be credited back to your original method of payment. We look forward to hearing from you again soon.

Date of purchase: 16/08/2026

0

MB

Mr Ian Blatchford

Feefo Verified

GBR

1 month ago

What Mr Ian Blatchford said about Chums:

Good range of clothing at a reasonable price

Nothing to add, very satisfied.

Sohith

Chums

1 month ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 11/08/2026

0

MB

Mr Roger Baker

Feefo Verified

GBR

1 month ago

What Mr Roger Baker said about Chums:

Dissapointed

Poor

Karen

Chums

1 month ago

Thanks for your feedback. I am very sorry to learn that you are unhappy with the service you received. We understand how disappointing it was to receive trousers that were incorrectly labelled with a 27" inside leg measurement, only to find that they were significantly longer than expected. This is not the standard of service or product quality that we aim to provide our customers. Your comments have been noted and will be shared with the relevant team for investigation to help prevent similar issues from occurring in the future.

Product reviews

Karen

Chums

1 month ago

Thanks for your feedback. We understand that the trousers you received were labelled as having a 27" inside leg, however upon checking they were actually approximately 2-3 inches longer. We appreciate how frustrating this must have been, particularly as you had ordered based on the measurement stated on both the product and packaging. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. We hope that, despite this occasion, you may give us the opportunity to serve you again.

Date of purchase: 10/08/2026

0

Trusted Customer

Feefo Verified

1 month ago

👍

Sohith

Chums

1 month ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 11/08/2026

0

MD

Mrs Doreen Hardy-Davies

Feefo Verified

1 month ago

What Mrs Doreen Hardy-Davies said about Chums:

A Very Efficient Service

Very efficient and my order was delivered on time.

Sohith

Chums

1 month ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 15/08/2026

0

Chums Reviews

Pegasus Cotton Rugby TrouserMore reviews of this productView product websiteJust the job for old men

Pegasus Extra Wide Fit Touch Fasten TrainerMore reviews of this productView product websiteOrdered 2 pairs. Not wide enough for me. Returned the same day. Paid on 17th August refunded 1 pair 28th August!,

Pack of 2 Elasticated Waist Pull On TrousersMore reviews of this productView product websiteDeep waisted, tie waist.

2 Pack Placement Print NightdressMore reviews of this productView product websitenice midi length. lovely colours and wash well

Farah Slant Pocket TrouserMore reviews of this productView product websiteUnfortunately I had to return 2 pairs of trousers, as they were far too big around the waist. I have received my refund - thank you. I have several pairs of Farah trousers purchased previously, and...Read more

Stain and Water Resistant Cotton ShortsMore reviews of this productView product websiteExcellent value, good quality short trousers, size as stated and speedy delivery, would certainlly consider further purchases.

Pegasus Denim Jean in Stretch FabricMore reviews of this productView product websiteBought these jeans from chums before and as I am vertically challenged required a 27 inch inside leg but when my new order arrived the Jeans while labeled 27” inside leg were at least 2”-3” inches...Read more

Pegasus Wide Fit Slip On Leisure ShoeMore reviews of this productView product website

Pegasus Wide Fit Slip On PumpsMore reviews of this productView product websiteThese were ordered for my husband who was delighted with them and said how comfortable they were. Would highly recommend.

How are Feefo reviews collected?

Who can leave a Feefo review?

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