We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
Product reviews
Anirudh
Chums
18 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 04/08/2026
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Trusted Customer
Feefo Verified
26 days ago
chums refunded me by cheque
which I think is a bit odd has I paid my credit card he could have been put on the card
some of the agents have a job understanding each other
Karen
Chums
26 days ago
Thanks for your feedback. Please accept our apologies for the confusion regarding your postage refund. Unfortunately, the refund was processed by cheque in error rather than being credited back to the card used for the original payment. We apologise for any inconvenience caused and appreciate your understanding. If you have any further questions, please do not hesitate to contact us.
Product reviews
Karen
Chums
26 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Karen
Chums
26 days ago
Thanks for your feedback. We're sorry to hear that the wide fit sandals were not suitable for you. If an item is not suitable, we would always recommend returning it to us rather than making any alterations yourself. This allows us to offer you either an exchange for an alternative size or style, or a full refund in line with our returns policy. If you need any further help please contact us.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.