Received someone else's order. When returned my enclosed instructions were not adhered to straight away.
Chums
Chums
10 years ago
We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams.
Thanks again.
Usually excellent but on this occasion poor. The delivery was excellent but Chums' handling of this particular product left much to be desired - See below!
Future purchases from Chums are at risk!
Chums
Chums
10 years ago
Good Morning, Thank you for your feedback and please accept our apologies for any inconvenience caused. I have looked into your replacement order and I can see that it is now in the hands of the couriers. They have confirmed that delivery will be made within 48 Hours.
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Trusted Customer
10 years ago
Date of purchase: 31/08/2014
Very pleased with my purchase, Does what it say's on the label.
On this occasion the service to return these goods has not been the best.
Chums
Chums
10 years ago
Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the table valets you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money.
Wow! This is great feedback. It’s great to hear all of our hard work is paying off and really pleased you are so happy with your purchase. In regards to the product your comments have been passed to the Quality Control and Buying teams.
Thanks again.
i shop for a man with mobility problems so find chums an easy way to kit him out. The clothes are of consistently good quality for the price, arrive quickly, wear well. Ordering is easy either...
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.