Chums Reviews

Thank you for your feedback. Sorry to learn that you were unhappy with the courier in your area. I can assure you all comments will be passed onto our couriers to get this service improved for the future.

I am sorry to hear you are not happy with the pajamas' you purchased from us. We do offer a free returns collect+ label with all our orders so if any goods are unsuitable or not satisfactory you can return them to us for a refund or an exchange. I will have your feedback passed onto our buyers about the material of the item and have this looked into. We thank you for your time and feedback.

Happy to hear your item and delivery was satisfactory. Thank you for your feedback.

Thank you for your feedback. Great to hear you are happy with product and service.

Great to hear you are pleased with product and service. Thank you for your feedback.

Thank you for taking your time to leave feedback. I have passed your comments onto our buyers department to see if this could be optional on future items.

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Thank you for your feedback. I am so sorry for the mix up with your previous delivery, after checking your account I can see this was a packing error in the warehouse. We do have measures in place to ensure mistakes of this nature are kept to a minimum, but unfortunately human errors do occur. I can see the correct size trousers have since been dispatched. I am also sorry to hear you are unhappy with the quality, we will conduct a quality control check on this item. I can confirm we do offer a free returns using the collect + label on your invoice were we would be happy to offer you a full refund on the item if unworn. If you require any further assistance you can contact us on 03333554455 or email us at enquiries@chums.co.uk

Great feedback. Much appreciated!

Thank you so much for taking the time to leave this feedback. Great to hear you are so pleased with the boxer shorts.

Thank you for taking the time to leave this feedback, Great to hear you are pleased with product and service.