We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams. I cn see you have returned the items and we have issued a refund.
Thanks again.
Good range of products and good customer service, with free returns.
Chums
Chums
10 years ago
We are very pleased to see you have rated our service as excellent. We do try to keep a high standard of service with our customers to help them as much as possible.
I am disappointed to hear the issue with the material in the trousers. I will have these comments passed on that the material is very thin to see if the supplier can improve these in the future.
We hope this does not stop you ordering with us and I will be taking your feedback into hand.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.