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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,235

2,488

620

219

501

15,063

ratings over the past year

Displaying all 127,974 reviews
Trusted Customer
10 years ago
Date of purchase: 22/09/2014
Very impressed with the quality of both garments. Delivery service was prompt and on time.
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Trusted Customer
10 years ago
Date of purchase: 31/08/2014
Wrong goods sent, and still waiting for third part of order, no communication from Chums…
Wrong goods sent, and still waiting for third part of order, no communication from Chums as to whereabouts
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Chums
Chums
10 years ago
I am sorry to see you have rated our service as bad. We would like to try and resolve this issue for you. As you have received no communication, we will be contacting you shortly by email to resolve this matter for you. We hope this will change your view on our service in the future.
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Trusted Customer
10 years ago
Date of purchase: 01/10/2014
My father was very happy with the service and very pleased to receive his order…
My father was very happy with the service and very pleased to receive his order on a Sunday.
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Trusted Customer
10 years ago
Date of purchase: 29/08/2014
always good quality and value
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Trusted Customer
10 years ago
Date of purchase: 02/10/2014
Some packaging damaged, may have been opened previously?
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Trusted Customer
10 years ago
Date of purchase: 04/10/2014
I requested a returns label and I have not yet received it, (I thought I was…
I requested a returns label and I have not yet received it, (I thought I was going to keep the jacket I purchased so I destroyed the invoice that was sent with the jacket) and unfortunately had to...

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Chums
Chums
10 years ago
I am very disappointed to hear about the issues you have had with your order. I can see you spoke to an operator today who has processed a returns label for you. Please include a cover note of the issue with the item and that you request a refund upon return. I do apologize again about the fault with the item and we will be having this item inspected upon return. We hope this does not stop you from ordering with us in the future.
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Trusted Customer
10 years ago
Date of purchase: 01/10/2014
Quick servis
Quick servis
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Chums
Chums
10 years ago
We have pleased to see you have rated our service as good. We hope you continue to order with us in the future. I am sorry the large baking dish was too big for your oven. I can see this product has been returned and we have issued you with a refund. We hope this does not stop you from ordering with us in the future.
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Trusted Customer
10 years ago
Date of purchase: 04/10/2014
Delivery on time and well packed
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Trusted Customer
10 years ago
Date of purchase: 03/09/2014
Good dependable service.Goods readily refunded if not suitable,
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Trusted Customer
10 years ago
Date of purchase: 10/09/2014
great service
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.