Chums Reviews

Thank you for your feedback. I am so sorry to hear that you are unhappy with the quality of the towels. We have do have a free returns service in place for any unsuitable items and offer full refunds or exchanges for unused items. I am also sorry to hear an item you wished to purchase was out of stock. Are catalogues are pre-printed in advance, and unfortunately due to high demand from time to time some of the items are temporarily out of stock by the time the catalogues land. I am sorry for any inconvenience or disappointment this may have caused. I hope this not deter you from ordering form our company again. Please contact us on 03333554455 or email us at enquiries@chums.co.uk if you require any further assistance.

Thank you for your feedback. I am so sorry to hear that you are unhappy with the quality of the towels. We do have a free returns service in place for any unsuitable items and offer full refunds or exchanges for unused items. I am also sorry to hear an item you wished to purchase was out of stock. Are catalogues are pre-printed in advance, and unfortunately due to high demand from time to time some of the items are temporarily out of stock by the time the catalogues land. I am sorry for any inconvenience or disappointment this may have caused. I do hope this does not deter you from ordering from our company again. Please contact us on 03333554455 or email us at enquiries@chums.co.uk if you require any further assistance.

We thank you for your time and feedback. We are sorry to hear you were firstly sent another customer's goods. We are aware there was an issue in our warehouse at this time which has now been resolved. We do thank you for working with us and your patience during that matter. We are glad to see you have rated our products as good and we are happy to see you are happy with the goods you originally ordered. We hope this issue does not stop you from ordering with us in the future.