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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

12,110

2,655

686

234

529

16,214

ratings over the past year

Displaying all 125,916 reviews
Trusted Customer
11 years ago
Date of purchase: 15/08/2013
postage is a bit slow and i had to ask what had happened to the…
postage is a bit slow and i had to ask what had happened to the walking sticks would have given rating as average
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Chums
Chums
11 years ago
Reference our telephone call, the goods are now on the way to you. Apologies for the delay in delivery the item was out of stock due to high demand. This is not our usual practice, we hope you are happy with the product once delivered.
Trusted Customer
11 years ago
the walking sticks were delivered this morning very nice just what i wanted the customer service dept would have done better if they had notified me with a little more detail after the long gap in delivery, but l found them very polite and helpful when i contacted them
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Trusted Customer
11 years ago
Date of purchase: 06/08/2013
Service and delivery is very good.
Service and delivery is very good.
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Chums
Chums
11 years ago
With reference to our telephone call a few minutes ago, firstly thank you for taking the time to feedback, im glad to have been able to speak to you, hopefully once this has been returned for inspection it will enable us to pass any relevant information on to our buyers, we strive very hard to make sure all of our products are fit for the purpose intended, as agreed there will be a credit on your account to do with as you so wish.
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Trusted Customer
11 years ago
Date of purchase: 13/08/2013
Service good
Service good
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Chums
Chums
11 years ago
Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Service was Fine - except this feedback took longer than 15 seconds because I had…
Service was Fine - except this feedback took longer than 15 seconds because I had to think what to say! Nearly didn't send feedback as a result! Feefo is Feefifofum.
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Chums
Chums
11 years ago
Leaving feedback on Feefo is completely optional. We joined forces with Feefo to try and identify areas that we could improve to make the shopping experience with us as easy and enjoyable as possible. Many Thanks for taking the time to leave this feedback.
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Trusted Customer
11 years ago
Date of purchase: 05/08/2013
Quick to reply to a query I had.
Quick to reply to a query I had.
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Chums
Chums
11 years ago
Oh dear, this is disappointing to read. It is exceptionally rare for items to fail our quality control procedures and for this we sincerely apologise. Please note you can of course return this item free of charge and we will be happy to offer an exchange on a priority service for the inconvenience
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Trusted Customer
11 years ago
Date of purchase: 13/08/2013
Straightforward to order online, website excellent. Delivery of my jacket was prompt.
Straightforward to order online, website excellent. Delivery of my jacket was prompt.
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Chums
Chums
11 years ago
Much Obliged - Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Not too bad.
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Trusted Customer
11 years ago
Date of purchase: 06/08/2013
excellent service
excellent service
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Chums
Chums
11 years ago
Excellent feedback
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Trusted Customer
11 years ago
Date of purchase: 09/08/2013
always good service
always good service
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Chums
Chums
11 years ago
Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 05/08/2013
Alway good service
Alway good service
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Chums
Chums
11 years ago
Good to hear - Thanks
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.