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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

12,236

2,688

696

236

524

16,380

ratings over the past year

Displaying all 125,391 reviews
Trusted Customer
11 years ago
Date of purchase: 10/08/2013
Simple ordering process with goods sent quickly.
Simple ordering process with goods sent quickly.
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Chums
Chums
11 years ago
Glad to hear you are happy
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Trusted Customer
11 years ago
Date of purchase: 12/08/2013
Good website and ordering process
Good website and ordering process
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Chums
Chums
11 years ago
Many thanks for your feedback. Thanks for pointing out this error. I will be liaising with our warehouse to have the labels all checked on this item. Mistakes of this nature are rare so I do hope you reconsider about ordering in the near future.
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
sent goods i didn't order as a substitute got all muddled as i ordered more…
sent goods i didn't order as a substitute got all muddled as i ordered more than one pair
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Chums
Chums
11 years ago
I am sorry to hear the original item was out of stock. If the substitute is not suitable we do enclose a free label to return your goods back. Sorry for any inconvenience caused.
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
You send catalogues far too frequently! Both my husband and I receive them as we…
You send catalogues far too frequently! Both my husband and I receive them as we are obviously BOTH on your database as separate customers. Please note - these at sloughed go straight in the...

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Chums
Chums
11 years ago
I can only apologise you receive more than one catalogue. The reason for this is registering as a new customer when ordering on our website. I have now rectified this for you. You will only receive one catalogue per mailing. Sorry to hear the item purchased was not suitable.
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Trusted Customer
11 years ago
Date of purchase: 07/08/2013
The service was quick but was sent the wrong item TWICE no problem with the…
The service was quick but was sent the wrong item TWICE no problem with the refund, unfortunately I didn't get the postage refunded.
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Chums
Chums
11 years ago
I am sorry to hear the substituted item was not suitable. I have refunded your postage charge for the inconvenience caused. Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 05/08/2013
The shoes were delivered quickly by Royal Mail.
The shoes were delivered quickly by Royal Mail.
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Chums
Chums
11 years ago
Appreciated and really pleased you are happy with your purchases. Thanks
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Trusted Customer
11 years ago
Date of purchase: 14/08/2013
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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Trusted Customer
11 years ago
Date of purchase: 14/08/2013
delivery is a bit slow compared with Amazon for example
delivery is a bit slow compared with Amazon for example
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Chums
Chums
11 years ago
Good to hear you are happy with the quality of our goods. Apologies if the delivery was slow, this is not our usual standard. Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
100% satisfied.
100% satisfied.
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Chums
Chums
11 years ago
Fantastic to hear you are impressed with us. Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 09/08/2013
Very reliable, efficient service.
Very reliable, efficient service.
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Chums
Chums
11 years ago
Great to hear you are so pleased. Many Thanks
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.