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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

12,254

2,691

696

236

524

16,401

ratings over the past year

Displaying all 125,413 reviews
Trusted Customer
11 years ago
Date of purchase: 07/08/2013
They keep to their delivery promise.
They keep to their delivery promise.
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Chums
Chums
11 years ago
Much Obliged.
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Trusted Customer
11 years ago
Date of purchase: 10/08/2013
ordering system could be better, offer shown on main but then one has to search
ordering system could be better, offer shown on main but then one has to search
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Chums
Chums
11 years ago
Sorry to hear you find our ordering system difficult. Please email us on enquires@chums.co.uk and we can advise of easier ways to find certain products. Thanks
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
Information about an item being in stock incorrect,substituting an item without consulting the customer bad…
Information about an item being in stock incorrect,substituting an item without consulting the customer bad practice. saying it,s for the customers benefit rubbish.
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Chums
Chums
11 years ago
I can only apologise the substituted item was not suitable. We can request that it is marked on your account that you don't require any substitutes if an item is out of stock. You can do this by emailing enquiries@chums.co.uk. Hope this helps. Thanks
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Trusted Customer
11 years ago
Date of purchase: 15/08/2013
would use again
would use again
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Chums
Chums
11 years ago
Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
You do not listen to customer feedback. I have asked why after many years, you…
You do not listen to customer feedback. I have asked why after many years, you have ceased to send me offers on-line. I have made comments such as belt loops on trousers are too small to readily...

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Chums
Chums
11 years ago
Oh dear, we are very sorry to hear of the problems you have encountered, we have emailed you personally asking you to contact us as we have no contact telephone number for you. We will then be able to get to the bottom of the issues you have brought to our attention.
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Trusted Customer
11 years ago
Date of purchase: 07/08/2013
Service was prompt
Service was prompt
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Chums
Chums
11 years ago
Thank you for taking the time to leave this feedback. I can only apologise if your nearest Collect Plus Store is quiet a distance, however you can still return through the Post Office but there will be a charge involved.
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Trusted Customer
11 years ago
Date of purchase: 13/08/2013
satisfied with service.went out of their way to return faulty goods
satisfied with service.went out of their way to return faulty goods
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Chums
Chums
11 years ago
Thank you very much for your feed back, I am glad to hear you are happy with our service, we do value your custom and try our very best to satisfy all of our customer’s. I am so sorry to hear of this fault in your bedspread this is defiantly something that I will pass onto the relevant buyer to investigate. Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 06/08/2013
Good service
Good service
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Chums
Chums
11 years ago
Good to hear.
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
Considering I had to return them the first time.
Considering I had to return them the first time.
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Chums
Chums
11 years ago
Sorry to hear you had to return the first product. Glad to hear we have now supplied a satisfactory item. Thanks.
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Trusted Customer
11 years ago
Date of purchase: 14/08/2013
excellent service,good delivery time,easy ordering system.
excellent service,good delivery time,easy ordering system.
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Chums
Chums
11 years ago
Delighted to hear you are impressed with our service and products. Your feedback is greatly appreciated.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.