Thank you for your feedback. I'm really sorry to hear that the shorts you ordered have a faulty zip. We do offer free returns via a Collect+ store, which is usually your local convenience store. Collect+ has parcel drop points in 6000 local stores, open early until late and 7 days a week, so you can return your items at a time that suits you! If you are ever in doubt over a return, please contact our Enquiry line on 0151 548 8088 and they will be more than happy to assist you.
Date of purchase: 17/09/2018
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Trusted Customer
Hailsham
7 years ago
What Trusted Customer said about Chums:
We received exactly what was ordered, which was exactly as advertised, and received exactly in the promised time frame. What more can be said !
Product reviews
Date of purchase: 16/09/2018
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Trusted Customer
7 years ago
So quick and efficient it is a plea sure dealing with Chums well named thank you
Good service and quality goods. However no pen and pencil set as promised in brochure. The duvet set arrived first and then the duvet came later from the manufacturer.
i am not happy .i have asked you to let me no what i have actually bought from you . as i have sent returns and have notseen any refunds ,can not look up any information or records of goods.will you...
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Lisa
Chums
7 years ago
Thank you for your feedback. I will arrange for one of our Customer Service Representatives to make contact with you in the next 48 hours, in order to resolve this matter with you.
Product reviews
Lisa
Chums
7 years ago
Thank you for your feedback. I will arrange for one of our Customer Service Representatives to make contact with you in the next 48 hours, in order to resolve this matter with you.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.