Thank you for your feedback. I can see that your order was in fact delivered on the 7th working day which was still within the stated standard delivered period (5 to 7 working days). However, I am so sorry if we have not met your expectations on this occasion. Thanks again
Unusually disappointed this time.
Ordered slip on trainers...lace up with different item number delivered.
Returned them and reordered slip ons....lace ups delivered again.
Returned and gave up.
Lisa
Chums
7 years ago
Thank you for your feedback. Oh dear, this is disappointing to read. It is exceptionally rare for items to fail our quality control procedures and for this we sincerely apologise. Thanks again
Date of purchase: 24/09/2018
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Trusted Customer
7 years ago
My order was dispatched quickly and a refund for one of the items was promptly given.
Product reviews
Lisa
Chums
7 years ago
Thank you for your feedback. Such a shame that this order did not meet your expectations. We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams. Thanks again.
Lisa
Chums
7 years ago
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Date of purchase: 23/09/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Chums:
Impressed with their service quickness and punctalliity.
The items I bought were of good quality and I was pleased. Just like the past items, as well as fast service delivery. Will continue buying from Chums😀🤗👍👌👏👏👏👏👏
Product reviews
Date of purchase: 24/09/2018
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Trusted Customer
Dunstable
7 years ago
What Trusted Customer said about Chums:
Quick delivery of good trousers. I will continue to use Chums when the need arises.
I was so pleased with the’Jewel Trim’ Blouse whichI bought to wear for a celebratory meal in a Restaurant with my husband and family for our ‘Diamond Wedding Anniversary’ and I thought it was just...
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.