Thank you for your review. We're delighted to hear that you're pleased with your Pegasus Stretch Waist Jeans and that you were happy with both the service and delivery you received.
We're sorry to learn of your concerns regarding the promotional insert included with your order. We appreciate you taking the time to share your experience and understand how this has impacted your perception of our brand. Customer feedback is extremely important to us, and we will ensure that your comments are passed on to the relevant team for review.
Thank you for bringing this matter to our attention, and we're pleased that you were satisfied with the products you purchased.
Product reviews
Helen
Chums
1 month ago
Thank you for your review. We're delighted to hear that you're pleased with your Pegasus Stretch Waist Jeans and that you were happy with both the service and delivery you received.
We're sorry to learn of your concerns regarding the promotional insert included with your order. We appreciate you taking the time to share your experience and understand how this has impacted your perception of our brand. Customer feedback is extremely important to us, and we will ensure that your comments are passed on to the relevant team for review.
Thank you for bringing this matter to our attention, and we're pleased that you were satisfied with the products you purchased.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Helen
Chums
1 month ago
Thank you for your review. We're pleased to hear that you found the bra pretty, comfortable and lightweight. We're sorry to learn that the shoulder straps were too long and, as they are non-adjustable, did not provide the level of support you expected. We appreciate your feedback and will ensure your comments are shared with our product team for consideration.
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Product reviews
Helen
Chums
1 month ago
Thank you for your review. We're sorry to hear that the Pegasus Wide Fit Touch Fasten Sandals were not suitable for your husband. We understand your disappointment, particularly as the sandals looked nice and were good value for money. We appreciate your comments regarding the width fitting and the comparison with other brands you have purchased in the past. Your feedback is valuable and will be shared with our product team for consideration. Thank you for taking the time to leave your review.
Sohith
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Date of purchase: 16/08/2026
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Trusted Customer
Feefo Verified
1 month ago
The first order I put in came but the actual bra wasn’t included in the parcel!!
This was rectified quickly.
Sohith
Chums
1 month ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
1 month ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
1 month ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
Sohith
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Date of purchase: 14/08/2026
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MC
Mr Charles Copeland
Feefo Verified
1 month ago
What Mr Charles Copeland said about Chums:
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Helen
Chums
1 month ago
Thank you for taking the time to leave a review. We're sorry to see that your experience did not meet expectations. As your feedback does not include any specific details, we would welcome the opportunity to learn more about what went wrong and how we can improve our service. Please contact our Customer Services team so we can assist further.
Product reviews
Helen
Chums
1 month ago
Thank you for your review. We're sorry to hear about the difficulties you've experienced receiving your order and understand how frustrating this must have been, particularly with the issue regarding the name on the parcel. Having checked your order, I can see that the parcel was collected from the parcel shop today, and I hope you are now able to enjoy your purchase. Please accept our apologies for any inconvenience caused and thank you for bringing this matter to our attention.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.