Efficiency and very helpful call center staff
The reasonable policy cost
0
Share
SU
Sue
Feefo Verified
1 month ago
What Sue said about CHU Underwriting Agencies:
The staff - in particular Sophie - were friendly, helpful and knowledgeable
0
Share
NE
Neil
Feefo Verified
AUS
2 months ago
What Neil said about CHU Underwriting Agencies:
Great value policy and straightforward process to take out insurance cover
I found the service simple efficient and straight forward the operator answered any questions I had and I was able to achieve what I wanted
0
Share
Trusted Customer
Feefo Verified
2 months ago
0
Share
AN
Antoinette
Feefo Verified
2 months ago
What Antoinette said about CHU Underwriting Agencies:
Admin cost too high
Service was good.
Only problem was your admin fee was about 37% of the total premium cost. I think that it a bit too rich. I know your a business and need to make money but I think it's too rich.
Rachelle
CHU Underwriting Agencies
2 months ago
Hi Antoinette,
Thank you for your feedback - we’re glad to hear the service was good.
We’d like to look into the concerns you’ve raised regarding the administration fee to ensure everything has been applied correctly and explained clearly. Could you please provide your policy number or strata plan number so we can review the details of your policy and come back to you with more information?
We appreciate you taking the time to share your concerns and look forward to assisting further.
Rachelle
0
Share
Trusted Customer
Feefo Verified
2 months ago
I had to change insurers as my previous provider was no longer offering this cover. Cash was very helpful and explained the policy clearly.
0
Share
Trusted Customer
Feefo Verified
2 months ago
0
Share
Trusted Customer
Feefo Verified
2 months ago
Simple as!
Easy transaction, great policy coverage (strata) and pricing.
0
Share
AB
Abraham
Feefo Verified
AUS
2 months ago
What Abraham said about CHU Underwriting Agencies:
Found them through my strata and lived up to their reputation
Great service.
0
Share
KE
Kenneth
Feefo Verified
AUS
2 months ago
What Kenneth said about CHU Underwriting Agencies:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.