How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Choosi Reviews

https://www.choosi.com.au

EXCEPTIONAL

Service

4.8

/5

Product

4.8

/5

5

4

3

2

1

79

8

1

0

1

89

ratings over the past year

Displaying all 1,513 reviews

AP

Ashlee Marie Prideaux

Feefo Verified

5 years ago

What Ashlee Marie Prideaux said about Choosi:

They were very helpful

I thought they were very helpful

Date of purchase: 11/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

Great service

Great service. Explained policies well.

Date of purchase: 10/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

Very good staff

they were excellent and she knew all my questions

Date of purchase: 10/05/2021

0

DR

Drew

Feefo Verified

Melbourne VIC

5 years ago

What Drew said about Choosi:

Your consultant, Lee, was very helpful, friendly and easy to understand. He explained everything clearly and was able to answer any questions I had without any hesitation. He certainly is an asset to...

CX

Choosi

5 years ago

Hi there, We endeavour to provide excellent customer experiences and I’m sorry to hear that this hasn’t occurred on your recent contact with us. I have raised your concerns with the relevant team to look into further. If you would like to speak with a senior member of our team regarding your experience, please do not hesitate to let me know. Kind regards, Jessica

Date of purchase: 04/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

Very professional, was very clear and explained everything that I needed to know about the insurance that I was looking into. Definitely would recommend choosi to others.

Date of purchase: 04/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

Very good

Very helpfull

Date of purchase: 03/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

The Choosi team member who helped me was very knowledgeable and answered my questions clearly. There was no pressure and it was all sorted in a timely fashion. Thank you Choosi

Date of purchase: 29/04/2021

0

PP

Pieter Andries Du Plessis

Feefo Verified

5 years ago

What Pieter Andries Du Plessis said about Choosi:

Good service

Date of purchase: 29/04/2021

0

Trusted Customer

Feefo Verified

5 years ago

Happy with the service I received

Date of purchase: 27/04/2021

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo