How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Choosi Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,512 reviews

Wayne Rothemund

Feefo Verified

Muswellbrook

4 years ago

What Wayne Rothemund said about Choosi:

Professional service

Professional and friendly staff

Date of purchase: 05/10/2021

Trusted Customer

Feefo Verified

4 years ago

Good but waiting to see

Online application was easy and simple. There was supposed to be a one month discount and that doesn't appear anywhere in the documentation but may still apply so the jury is out as they say

Choosi

4 years ago

Hi there, Thank you for sharing your experience with us. If you have any queries regarding your application, please do not hesitate to reach out as I can arrange for one of our team members to be in touch to assist with this. Kind regards, Scott

Date of purchase: 02/10/2021

Michael Ingram

Feefo Verified

4 years ago

What Michael Ingram said about Choosi:

The service was fantastic, Catherine explained everything to me and took time out to discuss our pets. I would definitely recommend Choosi

Date of purchase: 01/10/2021

Margaret Uhe

Feefo Verified

4 years ago

What Margaret Uhe said about Choosi:

Informative advice and information about the policy

I received a call from a very pleasant lady, who advised me of my options, she was not pushy and I have taken out a cover that is affordable and will cover our needs

Date of purchase: 30/09/2021

Ashequr Khan

Feefo Verified

4 years ago

What Ashequr Khan said about Choosi:

Pet insurance call, excellent service.

They helped me decide what a policy according to my needs instead of just pushing the most expensive one.

Date of purchase: 27/09/2021

Trusted Customer

Feefo Verified

4 years ago

Very helpful

They were happy to answer all my questions and to explain everything to me. They were very happy and bubbly which was great. She was fun to talk to as well as extremely helpful

Date of purchase: 20/09/2021

Trusted Customer

Feefo Verified

4 years ago

Wrong pricing given

They should give the correct pricing

Choosi

4 years ago

Hi there, Thank you for sharing your feedback with us, we are sorry to hear of your dissatisfaction. We would appreciate the opportunity to understand your feedback further. Can you please confirm if you would like a phone call to discuss your experience with us and I can arrange for one of our Senior team members to be in contact. Kind regards, Scott

Date of purchase: 20/09/2021

Angelina Pedron

Feefo Verified

4 years ago

What Angelina Pedron said about Choosi:

Great Service

Very Happy with Choosi service very helpful and explained everything so I could understand it

Date of purchase: 16/09/2021

Elisa Lado

Feefo Verified

4 years ago

What Elisa Lado said about Choosi:

Ashley was very helpful.

Date of purchase: 15/09/2021

Helena

Feefo Verified

South Australia

4 years ago

What Helena said about Choosi:

Highly recommended

Extremely polite and understanding in a time of grief, found a funeral insurance policy for me immediately, and for what I needed. Incredibly grateful :)

Date of purchase: 14/09/2021

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo