How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

CHAS Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,530 reviews

Trusted Customer

8 years ago

Accredation retention

Our reapplication for CHAS accreditation was processed very quickly so that there wasn't a break in our accreditation.

Nicole

CHAS

8 years ago

Thank you for your positive review of CHAS.

We are glad that your application was completed in a timely manor that allowed you to retain your accreditation.

Trusted Customer

8 years ago

What Trusted Customer said about CHAS:

Very fast service

Nicole

CHAS

8 years ago

We are grateful for your review of CHAS.

We pride ourselves on trying to make our service as swift as possible, so are pleased to hear you were happy with the service.

Trusted Customer

8 years ago

What Trusted Customer said about CHAS:

Very helpfull

Very helpful as I'm good at what I do not I.T I found them helpfull

Nicole

CHAS

8 years ago

We appreciate your review of CHAS, our customer services team is always happy to try and help and make the experience as easy as possible for our members.

Trusted Customer

8 years ago

It was very easy to upload documents but reviewing what had been uploaded was very difficult. Suggest that the review page groups the documents in the same order as the categories to which they...

Terence

CHAS

8 years ago

Thank you for taking the time to leave us a Feefo review. Here at CHAS we are always looking to improve our systems in order to make your CHAS application as smooth as possible, I will pass your feedback to our development team and I hope that when you come to review next year these changes will have been implemented and you will find your CHAS application to be more user friendly.

Trusted Customer

8 years ago

Thanks for the response and fingers crossed!!

Trusted Customer

8 years ago

What Trusted Customer said about CHAS:

The assessor was extremely helpful and was able to guide us through the registration requirement process.

Nicole

CHAS

8 years ago

We are grateful for your review of CHAS and that the experience was one of a positive nature for you.

Trusted Customer

Coventry

8 years ago

What Trusted Customer said about CHAS:

It was easy to load the information in sections over a period of time. When the submission was complete the response was very prompt.

Nicole

CHAS

8 years ago

Thank you for your review of CHAS, we are happy to hear that you had a very prompt service.

We are constantly motivated to make our systems more user friendly to make sure our members assessments are as efficient as possible.

Trusted Customer

8 years ago

What Trusted Customer said about CHAS:

Difference of opinion on qualifications for BCSA.

Trusted Customer

8 years ago

What Trusted Customer said about CHAS:

excellent

i have been with you for 2 years and t has helped my company on many occasions

Terence

CHAS

8 years ago

Thank you for taking the time to leave us a feedback. and we are happy our accreditation has helped your business over the past two years, and hope we can carry on helping you in the future.

Trusted Customer

Cardiff

8 years ago

What Trusted Customer said about CHAS:

A great service

Excellent service, great customer service and assistance by our asseor

Terence

CHAS

8 years ago

Thank you for your review, we will relay your comments back to your assessor and are ecstatic that you enjoyed your experience with us.

Trusted Customer

8 years ago

What Trusted Customer said about CHAS:

Every on in construction should be CHAS accredited

Every thing was easy to apply as it was our first time we thought it was great

Nicole

CHAS

8 years ago

Thank you for your kind review, we are pleased you found our service easy and we hope to keep your support in years to come.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo