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Certainly Wood Reviews

https://www.certainlywood.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

702

49

10

7

7

775

ratings over the past year

Displaying all 11,909 reviews
Trusted Customer
3 hours ago
Date of purchase: 07/07/2025
Great
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Trusted Customer
9 hours ago
Date of purchase: 08/07/2025
Great
Always a pleasure to deal with.
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Hayleigh
Certainly Wood
6 hours ago
Thank you so much for your kind words and 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. It's great to hear that you are happy with your Fire Club membership. Please feel free to keep us updated on how the membership works out for you throughout the year. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh
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Trusted Customer
9 hours ago
Date of purchase: 15/07/2025
Flaming Good.
Very good
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Trusted Customer
12 hours ago
Date of purchase: 01/07/2025
Great product, poor delivery service.
Logs delivered to the wrong house by a delivery driver who didn’t seem to know what he was doing. He claimed to have called me to ascertain the correct address - but I had my phone in my pocket and...

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Trusted Customer
1 day ago
Date of purchase: 14/07/2025
Excellent service
Kept informed of order progress
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Hayleigh
Certainly Wood
6 hours ago
Thank you for your kind words and 5 star review! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh
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Trusted Customer
1 day ago
Date of purchase: 14/07/2025
Excellent fire lighting Flammers
Efficient
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Trusted Customer
2 days ago
Date of purchase: 13/07/2025
Very helpful on the phone re my order
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Hayleigh
Certainly Wood
1 day ago
Thank you so much for your 5-star review! Our team works hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. I will share your kind words with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh
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Trusted Customer
2 days ago
Date of purchase: 29/06/2025
Excellent firewood from Certainly
Easy to order, efficient delivery, great quality
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Trusted Customer
2 days ago
Date of purchase: 10/07/2025
Great product , all round great service
Excellent consistent service as always
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Hayleigh
Certainly Wood
1 day ago
We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase of our kiln dried logs and Flamers natural firelighters. Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. Thank you for choosing us and for letting us know how we did. Best wishes, Hayleigh
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Trusted Customer
3 days ago
Date of purchase: 11/07/2025
Really quick and easy, couldn't fault it
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
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01981 251 796
Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.