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Certainly Wood Reviews

https://www.certainlywood.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

698

64

23

10

7

802

ratings over the past year

Displaying all 11,225 reviews
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Judy
Cambridge
3 days ago
Date of purchase: 29/07/2024
What Judy said about Certainly Wood:
The delivery was a little late but it didn't matter. The logs were placed in a convenient position for me to stack
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Hayleigh
Certainly Wood
1 day ago
Thank you for the 5 star review, Judy! We're delighted to hear you were happy with your purchase of our kiln dried logs and that they were delivered in a convenient place for you. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh
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Trusted Customer
4 days ago
Date of purchase: 01/09/2024
Excellent
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Wendy and Colin
Hartley Wespall
5 days ago
Date of purchase: 01/09/2024
What Wendy and Colin said about Certainly Wood:
Faultless, prompt and straightforward Thank you
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Hayleigh
Certainly Wood
3 days ago
Thank you so much for the wonderful review, Wendy! It has made our day hearing you describe our service as "faultless, prompt and straight forward" and we are so glad that you have found this to be the case for many years as a regular customer. We really appreciate the 5 star rating on our new Fire Club membership and are so pleased that you find it a great way to order your regular log supply! As it's a new venture for us, please feel free to keep us updated on how the membership works out for you throughout the year. Best wishes, Hayleigh
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Brian Hargreaves
St.Albans
6 days ago
Date of purchase: 30/08/2024
What Brian Hargreaves said about Certainly Wood:
Delivery driver very helpful
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Hayleigh
Certainly Wood
4 days ago
Thank you for your wonderful review, Brian! We're delighted to hear you were happy with your purchase of our kiln dried logs and that the delivery driver was helpful. From your account, I can see that you have purchased from us a few times over the past year, so I wanted to inform you of our new membership scheme, which you may benefit from. When signed up for the Fire Club membership, you get at least 10% off your orders, plus other benefits like free AM/PM services and free products! You can find more information about our Fire Club Membership here: https://www.certainlywood.co.uk/pages/membership Best wishes, Hayleigh
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Mike Kerby
Cornwall
6 days ago
Date of purchase: 30/08/2024
What Mike Kerby said about Certainly Wood:
Easy to purchase this using the website.
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Andrew Spence
Canterbury
7 days ago
Date of purchase: 19/08/2024
What Andrew Spence said about Certainly Wood:
it was good
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Hayleigh
Certainly Wood
4 days ago
Thank you for the wonderful review, Andrew. We are so glad that you have always been very satisfied with our kiln dried logs and KindleFlamers natural firelighters! I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh
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Trusted Customer
8 days ago
Date of purchase: 19/08/2024
Friendly, efficient ordering and delivery
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Hayleigh
Certainly Wood
4 days ago
Thank you for the 5 star review! It makes our day hearing about how much our customers love our kiln dried logs and KindleFlamers natural firelighters and the great, friendly and efficient service they’ve received from our team. It's great to know you have been a loyal customer for several years and have always found our logs to be very good quality and the KindleFlamers to be "excellent". Thank you for taking the time to leave such a wonderful review and we look forward to assisting you again in future. Best wishes, Hayleigh
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Trusted Customer
9 days ago
Date of purchase: 21/08/2024
Excellent delivery They're dry They're chunky They burn Excellent product
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Trusted Customer
9 days ago
Date of purchase: 29/07/2024
Timely and friendly
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Hayleigh
Certainly Wood
8 days ago
Thank you for the 5 star review! We're delighted to hear you were happy with your purchase of our kiln dried logs and that your delivery arrived on time. It makes our day when our loyal customers like you leave such wonderful reviews calling our logs "excellent"! I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh
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Trusted Customer
10 days ago
Date of purchase: 20/08/2024
Absolutely fabulous.
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
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01981 251 796
Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.