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Certainly Wood Reviews

https://www.certainlywood.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

744

80

25

11

8

868

ratings over the past year

Displaying all 11,145 reviews
MC
Michael Chalmers
London
13 hours ago
Date of purchase: 17/07/2024
What Michael Chalmers said about Certainly Wood:
Easy to order online and very competitive prices given the extra discount with membership prices as well. Delivery was on time with a very friendly driver who wheeled the pallet to my preferred locati
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Hayleigh
Certainly Wood
9 hours ago
Thank you for the 5 star review, Michael! We really appreciate you taking the time to give us such positive feedback on our new Fire Club Membership scheme. We are pleased that you found the online process easy to use and it is great to hear that you think our membership is worth it! We are delighted to hear that you see the value in it as much as we do. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh
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Trusted Customer
15 hours ago
Date of purchase: 09/07/2024
All good
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Trusted Customer
18 hours ago
Date of purchase: 17/07/2024
Order, Don t press the subscribe button unless you want to order a bag of logs monthly.... Easy delivery.. Fab
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Hayleigh
Certainly Wood
10 hours ago
Thank you for the 5 star review! We're delighted to hear you were happy with your purchase of our Kiln dried logs and KindleFlamers and that it arrived quickly and easily. We are glad to hear that our team was able to help you with your subscription and we would like to inform you of our new Fire Club membership which, when signed up, gives you a minimum of 10% off your orders plus other benefits like free AM/PM services and free product! Find more information about our Fire Club Membership here: https://www.certainlywood.co.uk/pages/membership We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh
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Noella Smith
London
1 day ago
Date of purchase: 09/07/2024
What Noella Smith said about Certainly Wood:
Delivery arrived when expected. Nice helpful driver
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Hayleigh
Certainly Wood
10 hours ago
Thank you for the 5 star review, Noella! We're delighted to hear you were happy with your purchase and it arrived quickly. We really appreciate your positive feedback on how easy our Flamers are to use and your lovely comments on how you recommend our kiln dried logs over other brands. I have passed on your review to our team and we look forward to assisting you again in future. Best wishes, Hayleigh
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Trusted Customer
1 day ago
Date of purchase: 14/07/2024
As this was only a membership online there was no delivery. I received notice of my membership immediately and then was able to apply it to my order which I made a few days later. Certainly Wood prov
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Hayleigh
Certainly Wood
10 hours ago
Thank you for the wonderful 5 star review! It makes our day hearing about how much our customers love our logs and flamers and the great service they’ve received from our team. We really appreciate you taking the time to give us such positive feedback on our new Fire Club Membership scheme. We are delighted to hear that you see the value in it as much as we do. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh
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Trusted Customer
1 day ago
Date of purchase: 16/07/2024
Bla bla
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martyn Smith
Welwyn
1 day ago
Date of purchase: 16/07/2024
What martyn Smith said about Certainly Wood:
Due to my inability to order on line , i dealt with the order by telephone . I was given all the help and advice i neede to place my summer order . First class service !!
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Hayleigh
Certainly Wood
10 hours ago
Thank you so much for your 5 star review, Martyn! We love hearing about how much our customers love our products and the great service they’ve received from our team. We really appreciate you letting us know your positive opinion on our new Fire Club membership scheme too! We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh
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Pauline Jones
stamford
1 day ago
Date of purchase: 15/07/2024
What Pauline Jones said about Certainly Wood:
excellent from ordering to delivery. again great service and product
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Hayleigh
Certainly Wood
11 hours ago
Thanks for the 5 stars, Pauline! Your review is a great way to let us know we’re on track for making our customers smile! We really appreciate you taking the time to give your feedback on our products, customer service and our new membership scheme. I have passed your comments on to our team and we look forward to assisting you again in the future. Best wishes, Hayleigh
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Trusted Customer
2 days ago
Date of purchase: 08/07/2024
Right product delivered as specified.
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Hayleigh
Certainly Wood
11 hours ago
Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and it arrived as specified. We have passed on your review to our team and look forward to assisting you in future. For future reference, it may be worth taking a look into our Fire Club membership scheme to get a minimum of 10% off your orders, plus other benefits like free AM/PM services and free product! You can find more information here: https://www.certainlywood.co.uk/pages/membership Kind regards, Hayleigh
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Trusted Customer
3 days ago
Date of purchase: 14/07/2024
Excellent service as always staff very-very helpful top quality logs. Certainly Wood are number one in the business long may they continue
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Hayleigh
Certainly Wood
11 hours ago
Thanks so much for your 5 star feedback! It makes our day hearing about how much our customers love our products and the great service they’ve received from our team and we appreciate you taking the time to leave positive feedback regarding our new membership scheme. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
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01981 251 796
Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.