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Central One Federal Credit Union Reviews | Customer Service Reviews for https://www.feefo.com/reviews/central-one-federal-credit-union | Feefo

Displaying all 1,614 reviews

John P. Masiello

6 years ago

Date of purchase: 17/01/2019

What John P. Masiello said about Central One Federal Credit Union:

Mr. Murphy was very helpful in answering my questions about a refinance of construction equipment. Unfortunately, the terms offered were in line with CAT Financing I had already obtained.

Oakie

Central One Federal Credit Union

6 years ago

Thank you for the opportunity to work with you on your refinancing of your construction equipment. Please keep us in mind for any future financing business needs.

Your friends at Central One

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Trusted Customer

6 years ago

Date of purchase: 17/01/2019

good

Oakie

Central One Federal Credit Union

6 years ago

Thank you for your positive review and appreciate your membership.

Your Central One Team

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Richard A. Yanco

6 years ago

Date of purchase: 17/01/2019

What Richard A. Yanco said about Central One Federal Credit Union:

Hi--I have been a member since 1980 and have enjoyed and profited from my membership.

Oakie

Central One Federal Credit Union

6 years ago

Thank you for your longstanding membership at Central One. We are always proud to hear our members are happy!

Your Central One Team

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Kimberly R. Andrews

6 years ago

Date of purchase: 17/01/2019

What Kimberly R. Andrews said about Central One Federal Credit Union:

The first time I called at 11:30am the lady said she would get me what I needed in a half hour. It never arrived. I called back at 4:40PM and Deborah was able to get me what I needed with in a half...

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Oakie

Central One Federal Credit Union

6 years ago

Hi Kimberly,

Thank you for your feedback and are happy to hear everything worked out. We did confirm that a secure email with the requested information was sent at 11:43. Sometimes secure emails can end up in spam. We're glad you called back and everything was resolved.

Your Central One Team

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Elaine A. Gavin

Punta Gorda, Florida

6 years ago

Date of purchase: 17/01/2019

What Elaine A. Gavin said about Central One Federal Credit Union:

Best Credit Union

I have been a member for over 30 years and even though I now live in Florida I still use Central One and will continue to do so. Was a member here when it was Massachusetts Electric Credit Union!

Oakie

Central One Federal Credit Union

6 years ago

Thank you for being a loyal member for over thirty years and for your glowing review! Did you know that we are now part of the Coop Shared Branch network where you can still bank with us at a local credit union near you. Look for a convenient branch at https://www.centralfcu.com/resources/shared-branching.

Your Central One Team

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Joseph J. Coyle

6 years ago

Date of purchase: 17/01/2019

What Joseph J. Coyle said about Central One Federal Credit Union:

Awesome service

Ms.Bones was a great help and made everything easy and clear. Would recommend her service and knowledge to anyone!

Oakie

Central One Federal Credit Union

6 years ago

Joseph, We will share your glowing review with Ms Bones, She is an asset to our lending team and happy to hear you would recommend her. Thanks for your wonderful feedback.

Your Central One Team

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Richard V. Scordato

6 years ago

Date of purchase: 17/01/2019

What Richard V. Scordato said about Central One Federal Credit Union:

Excellent

Oakie

Central One Federal Credit Union

6 years ago

Dear Richard,

Thank you for your "excellent" feedback. We love to hear from our members that we are providing world class service to all.

Your Central One Team

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Trusted Customer

6 years ago

Date of purchase: 17/01/2019

Both the people we worked with were great and it would be 5 stars, if the computer was not causing a long delay.

Oakie

Central One Federal Credit Union

6 years ago

Thank you for your helpful review and glad to hear your personalized service met your expectations We apologize for the delay that day with our internal network. We are happy to report that the issue has been resolved and look forward to assisting you in the future.

Your Central One Team

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Richard Jolda

6 years ago

Date of purchase: 17/01/2019

What Richard Jolda said about Central One Federal Credit Union:

Not Enough INFO

When someone buy's a CD, INCLUDE THE RATE on the signature page. Talked to two people, including a supervisor, and neither could explain WHY the rate is not part of the contract. STILL do not have...

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Oakie

Central One Federal Credit Union

6 years ago

Dear Richard,

We appreciate your longstanding membership with Central One and for providing feedback on your recent experience. We are researching the reason you were unable to view your certificate rates within online banking and will follow up with you as soon as we have an answer. Thank you for speaking with Christine and confirming that you have received your certificate in the mail in addition to mentioning how happy you are as a Central One member. The satisfaction of our members is our number one priority.

Your Central One Team

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Richard Lewis

6 years ago

Date of purchase: 17/01/2019