How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Celebrity Cruises Reviews

https://www.celebritycruises.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

958

101

17

15

24

1,115

ratings over the past year

Displaying all 9,401 reviews

Trusted Customer

11 years ago

On board has excellent service and food/accommodation/entertainment. My only complaint is that when our cruise…

On board has excellent service and food/accommodation/entertainment. My only complaint is that when our cruise ship was chartered by one company and our cruise cancelled we were offered an alternate...

0

Trusted Customer

11 years ago

Your cruises are good- dealing with the UK admin people by phone on a premium…

Your cruises are good- dealing with the UK admin people by phone on a premium rate number and hanging on for ages is abysmal! I called and my call diverted to the US, then when I was hanging on I...

0

Trusted Customer

11 years ago

Top quality and Service

0

Trusted Customer

11 years ago

Service on the telephone was very good, can't comment on the cruise as we haven't…

Service on the telephone was very good, can't comment on the cruise as we haven't been on it yet

0

Trusted Customer

11 years ago

The dancers, in particular the blonder northern girl ( i think her name was katie)…

The dancers, in particular the blonder northern girl ( i think her name was katie) were absolutely outstanding. Better than anything I've seen on Broadway, the West End or even Beyonce's backing...

0

Trusted Customer

11 years ago

This will be my fourth cruise with celebrity and if it's as good as the…

This will be my fourth cruise with celebrity and if it's as good as the last three I know I will enjoy my holiday.I would rate all the amenity's on board excellent value for money.

0

Trusted Customer

11 years ago

Excellent boat, staff friendly just a shame the entertainment let them down

0

Trusted Customer

11 years ago

great service and advise by members of the Celebrity Team we are looking forward to…

great service and advise by members of the Celebrity Team we are looking forward to our cruise. cheers

0

Trusted Customer

11 years ago

Since booking our cruise, the staff have been very helpful with any queries I have…

Since booking our cruise, the staff have been very helpful with any queries I have made. Hannah has always been helpful and returned any message I left for her or forwarded me on to the appropriate...

0

Trusted Customer

11 years ago