How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Celebrity Cruises Reviews

https://www.celebritycruises.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

944

99

17

15

24

1,099

ratings over the past year

Displaying all 9,403 reviews

Trusted Customer

11 years ago

First class service on first class ships. Can't wait until my next cruise in October.

0

Trusted Customer

11 years ago

HAVING CRUISED WITH CELEBRITY ON A COUPLE OF OCCASIONS WE FOUND THE SERVIVCE ON BOARD…

HAVING CRUISED WITH CELEBRITY ON A COUPLE OF OCCASIONS WE FOUND THE SERVIVCE ON BOARD TO BE OF A VERY GOOD STANDARD. THE STAFF IN THEIR UK OFFICES ARE ALSO VERY GOOD AND VERY HELPFULL. THE ONLY...

0

Trusted Customer

11 years ago

We have always been loyal to Celebrity, and the cruise generally is good. The let down…

We have always been loyal to Celebrity, and the cruise generally is good. The let down is Celebrity ships are now seeming very old and tired compared to other cruise lines.

0

Trusted Customer

11 years ago

Could not fault the cruise we went on, apart from the evening entertainment which was…

Could not fault the cruise we went on, apart from the evening entertainment which was not to our taste.

0

Trusted Customer

11 years ago

Have had 4 trips so far and up until now have no complaints at all.…

Have had 4 trips so far and up until now have no complaints at all. Have enjoyed every cruise so far.

0

Trusted Customer

11 years ago

Return every time because of excellence of facilities and service

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo