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Celebrity Cruises Reviews

https://www.celebritycruises.co.uk
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

1,120

138

39

15

30

1,342

ratings over the past year

Displaying all 8,671 reviews
Trusted Customer
10 years ago
Date of purchase: 13/08/2014
Great when you speak to personnel on the phone - would be better if calls…
Great when you speak to personnel on the phone - would be better if calls were free. However the Internet site is quite unreliable and not always easy when trying to do things online.
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Trusted Customer
10 years ago
Date of purchase: 28/11/2014
Did not like the set dinning. We were on Second sitting. The service was was…
Did not like the set dinning. We were on Second sitting. The service was was so slow that we missed the being of the show. Breakfast in the main dining room was also very slow and I did not realise...

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Trusted Customer
10 years ago
Date of purchase: 24/02/2015
Prefer to comment after the cruise.
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Trusted Customer
10 years ago
Date of purchase: 11/01/2015
the only problem was last year in September on the infinity they ran out of…
the only problem was last year in September on the infinity they ran out of teabags and has I had been on the same ship the year before the standard was not the same i.e. cleaning around pool area...

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Trusted Customer
10 years ago
Date of purchase: 14/02/2015
Took several calls to sort out the booking for the cruise but overall happy with…
Took several calls to sort out the booking for the cruise but overall happy with the service received. Only criticism is length of time it takes to get through when calling customer services/...

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Trusted Customer
10 years ago
Date of purchase: 22/03/2015
There were no problems
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Trusted Customer
10 years ago
Date of purchase: 19/08/2014
The service given by the staff was superb, the ship its-self was fantastic with excellent…
The service given by the staff was superb, the ship its-self was fantastic with excellent facilities for everyone!
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Trusted Customer
10 years ago
Date of purchase: 02/08/2014
Real diffuculty in contacting Celebrity by telephone. Staff are very helpful once you are able…
Real diffuculty in contacting Celebrity by telephone. Staff are very helpful once you are able to speak to someone. Have concerns re changes in the costs of holidays. We normally book very early...

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Trusted Customer
10 years ago
Date of purchase: 19/08/2014
We sailed on Eclipse for a transatlantic cruise in Novemver 2014. We were very happy…
We sailed on Eclipse for a transatlantic cruise in Novemver 2014. We were very happy with the cabin service and restaurant service. Food was excellent as with all other cruises we have sailed on....

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Trusted Customer
10 years ago
Date of purchase: 20/12/2014
A big fan of Celebrity Cruises having travelled with them many times. I do think however…
A big fan of Celebrity Cruises having travelled with them many times. I do think however they are not as good as they were and the food and service on my last cruise was a bit lacking!
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About Celebrity Cruises
Celebrity Cruises is consistently voted one of the top cruise lines in the world. We work hard to bring our guests the most unforgettable on board experiences, the most luxurious accommodation, award-winning gourmet dining and an unbeatable choice of hand-picked destinations.
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01932 834287
The Heights, Brooklands, Weybridge, Surrey, KT13 0NY, United Kingdom
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About Celebrity Cruises
Celebrity Cruises is consistently voted one of the top cruise lines in the world. We work hard to bring our guests the most unforgettable on board experiences, the most luxurious accommodation, award-winning gourmet dining and an unbeatable choice of hand-picked destinations.