Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Celebrity Cruises Reviews

https://www.celebritycruises.co.uk
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

1,127

137

38

15

31

1,348

ratings over the past year

8,646 out of 8,641 reviews
Trusted Customer
10 years ago
Date of purchase: 19/12/2014
We find the service in all areas is of a good standard and any complaints…
We find the service in all areas is of a good standard and any complaints are dealt with quickly and efficienly
0
Share
See full customer review
Trusted Customer
10 years ago
Date of purchase: 29/09/2014
Couldn't have been better, we are already looking at our next cruise.
0
Share
See full customer review
Trusted Customer
10 years ago
Date of purchase: 05/10/2014
Excellent service received from Beverly who has answered all our queries promptly !
0
Share
See full customer review
Trusted Customer
10 years ago
Date of purchase: 19/09/2014
Always excellent for service. They all go the extra mile to ensure you are happy
0
Share
See full customer review
Trusted Customer
10 years ago
Date of purchase: 20/01/2015
Overall an excellent cruise, spoilt only by service at the bar one night only
0
Share
See full customer review
Trusted Customer
10 years ago
Date of purchase: 29/07/2014
Faultless on board. Best holiday I've ever had. Plan to go every year. Booking direct on…
Faultless on board. Best holiday I've ever had. Plan to go every year. Booking direct on the phone is a bit of a nightmare.
0
Share
See full customer review
Trusted Customer
10 years ago
Date of purchase: 11/03/2015
Like a holiday camp at sea, trapped on board to be sold photographs, auctions of…
Like a holiday camp at sea, trapped on board to be sold photographs, auctions of paintings, trips ashore, charging all the time. Although tips were paid for in advance, there was service charges and...

Read all
0
Share
See full customer review
Trusted Customer
10 years ago
Date of purchase: 21/12/2014
Not very organised
0
Share
See full customer review
Trusted Customer
10 years ago
Date of purchase: 28/06/2014
We have travelled with Celebrity Cruises twice, and both times get the feeling their main…
We have travelled with Celebrity Cruises twice, and both times get the feeling their main aim is to get as much money out of us as possible. The drinks package was reduced in what we could have this...

Read all
0
Share
See full customer review
Trusted Customer
10 years ago
Date of purchase: 31/01/2015
We have received fabulous service from Hannah Trusty from the point of booking up until…
We have received fabulous service from Hannah Trusty from the point of booking up until now. Any questions we have had have been answered promptly and satisfactorily. Very very good.
0
Share
See full customer review
Not received a review invite?
About Celebrity Cruises
Celebrity Cruises is consistently voted one of the top cruise lines in the world. We work hard to bring our guests the most unforgettable on board experiences, the most luxurious accommodation, award-winning gourmet dining and an unbeatable choice of hand-picked destinations.
Read all
01932 834287
The Heights, Brooklands, Weybridge, Surrey, KT13 0NY, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Celebrity Cruises
Celebrity Cruises is consistently voted one of the top cruise lines in the world. We work hard to bring our guests the most unforgettable on board experiences, the most luxurious accommodation, award-winning gourmet dining and an unbeatable choice of hand-picked destinations.