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Celebrity Cruises Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

1,127

137

38

15

31

1,348

ratings over the past year

8,646 out of 8,641 reviews
Trusted Customer
10 years ago
Date of purchase: 19/12/2014
We find the service in all areas is of a good standard and any complaints…
We find the service in all areas is of a good standard and any complaints are dealt with quickly and efficienly
Trusted Customer
10 years ago
Date of purchase: 29/09/2014
Couldn't have been better, we are already looking at our next cruise.
Trusted Customer
10 years ago
Date of purchase: 05/10/2014
Excellent service received from Beverly who has answered all our queries promptly !
Trusted Customer
10 years ago
Date of purchase: 19/09/2014
Always excellent for service. They all go the extra mile to ensure you are happy
Trusted Customer
10 years ago
Date of purchase: 20/01/2015
Overall an excellent cruise, spoilt only by service at the bar one night only
Trusted Customer
10 years ago
Date of purchase: 29/07/2014
Faultless on board. Best holiday I've ever had. Plan to go every year. Booking direct on…
Faultless on board. Best holiday I've ever had. Plan to go every year. Booking direct on the phone is a bit of a nightmare.
Trusted Customer
10 years ago
Date of purchase: 11/03/2015
Like a holiday camp at sea, trapped on board to be sold photographs, auctions of…
Like a holiday camp at sea, trapped on board to be sold photographs, auctions of paintings, trips ashore, charging all the time. Although tips were paid for in advance, there was service charges and...

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Trusted Customer
10 years ago
Date of purchase: 21/12/2014
Not very organised
Trusted Customer
10 years ago
Date of purchase: 28/06/2014
We have travelled with Celebrity Cruises twice, and both times get the feeling their main…
We have travelled with Celebrity Cruises twice, and both times get the feeling their main aim is to get as much money out of us as possible. The drinks package was reduced in what we could have this...

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Trusted Customer
10 years ago
Date of purchase: 31/01/2015
We have received fabulous service from Hannah Trusty from the point of booking up until…
We have received fabulous service from Hannah Trusty from the point of booking up until now. Any questions we have had have been answered promptly and satisfactorily. Very very good.
About Celebrity Cruises
Celebrity Cruises is consistently voted one of the top cruise lines in the world. We work hard to bring our guests the most unforgettable on board experiences, the most luxurious accommodation, award-winning gourmet dining and an unbeatable choice of hand-picked destinations.
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The Heights, Brooklands, Weybridge, Surrey, KT13 0NY, United Kingdom
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About Celebrity Cruises
Celebrity Cruises is consistently voted one of the top cruise lines in the world. We work hard to bring our guests the most unforgettable on board experiences, the most luxurious accommodation, award-winning gourmet dining and an unbeatable choice of hand-picked destinations.