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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,402 reviews

Trusted Customer

Feefo Verified

2 months ago

Celebrity are wonderful. Try them.

I can’t do this for this cruise as I’m sick and had to cancel. But on every ship of Celebtities that I’ve been on, the service from every member from crew to Officers, gives 1st class service. Last...

Celebrity Cruises

2 months ago

Thank you for sharing such kind feedback with us. We’re truly sorry to hear that you were unable to travel on this occasion due to illness, and we hope you are feeling better soon. Your heartfelt comments about our crew and officers mean a great deal to us, and we’re grateful that their care and dedication made such a positive impact on your past experiences. We look forward to welcoming you back onboard when the time is right.

Trusted Customer

Feefo Verified

2 months ago

Great

Great.

Celebrity Cruises

2 months ago

Thank you so much for your feedback!

IAN THOMSON

Feefo Verified

GBR

2 months ago

What IAN THOMSON said about Celebrity Cruises:

Proud Scotsman

Spoke with our cruise consultant Jenny Elliott and booked another celebrity cruise (36 with celebrity) and Jenny as usual was superb, everything was made so easy for us,thanks again Jenny

Celebrity Cruises

2 months ago

Thank you for your feedback, Ian. We’re delighted to be welcoming you onboard once again—especially for your 36th sailing with us. We truly appreciate your continued loyalty to the brand, and it means a great deal to us. We hope you have an exceptional and memorable experience onboard, and we look forward to welcoming you back.

Trusted Customer

Feefo Verified

2 months ago

Polite, helpful and sorted my issue quickly and easily

Celebrity Cruises

2 months ago

Thank you for your feedback. We’re pleased to hear that your enquiry was handled promptly and that the matter has been successfully resolved. We truly appreciate you taking the time to share your experience. We look forward to welcoming you onboard and hope you enjoy an exceptional journey with Celebrity Cruises.

Trusted Customer

Feefo Verified

2 months ago

Helpful Courteous Knowledge

Celebrity Cruises

2 months ago

Thank you for your feedback.

Trusted Customer

Feefo Verified

2 months ago

5 star

Great service as always.

Celebrity Cruises

2 months ago

Thank you for your feedback.

Trusted Customer

Feefo Verified

2 months ago

Celebrity Cruises

2 months ago

Thank you for taking the time to rate our service.

Trusted Customer

Feefo Verified

2 months ago

Excellent. Professional and provided with a smile. Nothing was ever too much to ask.

Celebrity Cruises

2 months ago

Thank you so much for your feedback!

Trusted Customer

Feefo Verified

2 months ago

Easy booking

Celebrity Cruises

2 months ago

Thank you for your feedback.

Trusted Customer

Feefo Verified

2 months ago

First class

Very professional throughout … and helpful

Celebrity Cruises

2 months ago

Thank you for your feedback.

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