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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,401 reviews

CRAIG SCOTT

Feefo Verified

GBR

1 month ago

What CRAIG SCOTT said about Celebrity Cruises:

Retirement cruise

Excellent service from all staff on celebrity reflection. This was our first cruise and I have already booked another with Celebrity. Staff went out of their way to help and be welcoming in all areas...

Celebrity Cruises

1 month ago

Thank you for your feedback, Craig. We were delighted to have you onboard to celebrate such a wonderful milestone—your retirement! This is truly a special occasion, and we’re so pleased to hear that you enjoyed your time with us. We hope the journey was a memorable way to mark this new chapter, and we would be thrilled to welcome you back onboard again in the future.

BRIAN THACKRAY

Feefo Verified

GBR

1 month ago

What BRIAN THACKRAY said about Celebrity Cruises:

Celebrity make cruising fun and worry-free

The level of personal service, even for the most basic cabins is great. My stateroom attendant was always cheerful, had lots of information about the ship and excursions in port. The entertainments...

Celebrity Cruises

1 month ago

Thank you so much for sharing your wonderful feedback, Brian. We’re delighted to hear that you enjoyed your time onboard and that our crew made sure you were well taken care of. We truly hope to welcome you back onboard again soon!

TERRY BENJAFIELD

Feefo Verified

1 month ago

What TERRY BENJAFIELD said about Celebrity Cruises:

Cruise booking

First class. Very informative.

Celebrity Cruises

1 month ago

Thank you for your feedback Terry, we look forward to welcoming you onboard!

PAUL GRIFFITHS

Feefo Verified

GBR

1 month ago

What PAUL GRIFFITHS said about Celebrity Cruises:

Excellent helpful support on all aspects of the purchase

Professional, helpful, clear, good level of detail

Celebrity Cruises

1 month ago

Thank you for your feedback Paul, we look forward to welcoming you onboard!

NANDKISHORE POTDAR

Feefo Verified

1 month ago

What NANDKISHORE POTDAR said about Celebrity Cruises:

Very knowledgeable and enthusiastic staff understanding and catering to individual needs

Emma was very helpful, she did our booking very quickly

Celebrity Cruises

1 month ago

Thank you for your feedback Nandkishore, we're pleased to hear that Emma was able to help you book your cruise. We look forward to welcoming you onboard and we sincerely hope that you have an amazing time!

JOHN FEREBEE

Feefo Verified

1 month ago

What JOHN FEREBEE said about Celebrity Cruises:

Wonderful Madre

Madre was Superb as always booking our next cruise

Celebrity Cruises

1 month ago

Thank you for your feedback John. We look forward to welcoming you back onboard!

Trusted Customer

Feefo Verified

1 month ago

Seamless experience

I called to transfer one Cruise to another new Cruise due to health issues, it was a seamless experience and the representative I talk to was very professional and polite

Celebrity Cruises

1 month ago

Thank you for your feedback. We are truly sorry to hear that you were unable to take your original cruise due to health reasons; however, we are pleased to know that you were able to reschedule your cruise without any difficulty. We wish you a swift and full recovery and look forward to welcoming you onboard in the future.

MARION

Feefo Verified

GBR

1 month ago

What MARION said about Celebrity Cruises:

Outstanding customer service

Outstanding customer service from Madre Blackford!

Celebrity Cruises

1 month ago

Thank you for your feedback Marion, we look forward to welcoming you onboard!

JOHN ROBERTS

Feefo Verified

GBR

1 month ago

What JOHN ROBERTS said about Celebrity Cruises:

5 Star Company Offering a 5 Star Service

We have cruised with Celebrity on many occasions and keep going back because of the consistent quality of service. In our opinion Celebrity offer a high quality, 5 StarService that also provides...

Celebrity Cruises

1 month ago

Thank you very much for your feedback, John. We truly appreciate your continued loyalty to our brand and look forward to welcoming you back onboard.

Trusted Customer

Feefo Verified

1 month ago