Ceiling Fans Warehouse Reviews

Thank you for taking the time to complete a review. When we use 'with light' in the title it is to indicate that there is a light fitting included as opposed to a model without. The listing itself will specify whether or not globes are included with a particular model. The package purchased at checkout did not include globes however, there are listings of the Urban 2 that include either Cool or Warm White globes on our website. We do have the globes available for purchase separately otherwise they can be found at your local hardware store. Let us know if we can be of any further assistance. 

Hi Andrew, Thank you for taking the time to post your feedback.  Sorry to hear about the packaging of your light kit in this instance. We’re usually on the ball with our packaging so as to minimise errors and damage down the track, so it is a concern to receive such feedback. We will definitely be addressing this as a coaching and training opportunity and also to ensure other customers do not encounter this experience. Thanks again for taking the time to let us know. We’re very glad to hear that you were happy with all other aspects of our service.