Hi there,
Thank you for taking the time to share your feedback with us.
I apologise for the inconvenience caused and want to assure you that we take your concerns seriously.
I understand that you have been in contact with my colleague, Husain, who has processed a refund for the payment.
If there is anything else we can assist you with or if you have any further questions, please do not hesitate to let us know.
Kind regards,
Katherine
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
