Very bad this year been brilliant for years
Previous would be a ten and have recommended in the past.
Phone operators of late v unreliable
Katherine Ducie
Caunce O’Hara
10 months ago
Hi there,
Firstly, thank you for taking the time to write a review.
I sincerely apologise for any issues you have experienced when trying to contact us.
My colleague, Husain, has reached out to you via email but has not heard back from you.
If there is anything we can help with, please do not hesitate to respond to Husain's email or to this message.
Kind regards,
Katherine
Trusted Customer
10 months ago
Husain was fantastic... just so helpful. Did what he said he would do and talked plain English in terms the lay person would understand. Happy to say this year looked like a blip.
Well done and thank you Husain. Appreciated.
Since few years with Caunce O'Hara's, services, responsive and friendly team was obvious in relation
Product reviews
Date of purchase: 12/09/2025
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John Carter
Feefo Verified
sheffield
10 months ago
What John Carter said about Caunce O’Hara:
we have used them for c 10 + yrs
Product reviews
Date of purchase: 12/09/2025
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Trusted Customer
Feefo Verified
10 months ago
The customer service was fast and efficient
Date of purchase: 12/09/2025
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Valentin Effila
Feefo Verified
London
10 months ago
What Valentin Effila said about Caunce O’Hara:
Professional service
Date of purchase: 12/09/2025
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Trusted Customer
Feefo Verified
11 months ago
In 2025, it shouldn’t take to over a week to make one amendment to a policy.
Katherine Ducie
Caunce O’Hara
10 months ago
Hi there,
Firstly, thank you for taking the time to write a review.
I sincerely apologise for the delay you experienced when updating your policy.
I believe you have now spoken with my colleague, Husain.
If there is anything else we can do to help, please do not hesitate to get in touch.
Kind regards,
Katherine
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