A little slow.
Had to complain about the delivery drop as it said curb side only and my premises is situated in a shopping centre.
Kelly
Caterkwik
8 months ago
Thanks for your feedback. I understand your delivery was 2-3 working days & curb side. I am sorry if you were not made aware that we do have the option to pay extra and we can cater to your bespoke delivery needs, even if it takes a little longer to get to you. Just something to consider for next time. We pride ourselves on building solutions, even where access is a little tricky.
Caterkwik will be our go to when looking for new equipment for our shop. They offer the best prices, a professional customer service and delivery which was very quick.
Kelly
Caterkwik
8 months ago
Thanks for the fantastic feedback!
Product reviews
Kelly
Caterkwik
8 months ago
We're so glad you like your new Tefcold freezer, sounds perfect!
Service from caterkwick was fine but moving the problem on to parry doesn’t solve my issues with the product
Kelly
Caterkwik
8 months ago
Thanks for the review. I understand from our internal notes that you were having some trouble with temperature. Like many brands, Parry like to look after their own warranty. We have great communications with them so this shouldn't be a problem in resolving your issue. If you are still struggling of course please let us know.
Product reviews
Kelly
Caterkwik
8 months ago
Thanks for your honest review - this feedback has been given to Parry at the point of report.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.