Did not advise me of delivery. Phoned to ask about it and you never came back to me. Sink is good quality but did not come with drainer/waste and it's not a standard side. Need to advise of this when...
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Steve
Caterkwik
8 years ago
Many thanks for the review. I'm happy that you are pleased with the sink but apologise for the issues raised. The item in question should certainly have been booked in for delivery.
Indeed, for this product, a delivery would not be scheduled unless the delivery date has been confirmed by our customer. This is currently being investigated. We will also state more clearly that the drainer/waste is not supplied as standard.
Steve
Caterkwik
8 years ago
Dear Sir, a follow up to my initial response. I have been informed that the courier did make a call to arrange the delivery. This was confirmed. I don't want to post the name and number online but welcome a call to discuss. However, I believe it was not the mobile number as stated during one of your conversations with our sales team. Of course there are other issues to be attended to but I would reassure you that action is being taken on your valued feedback.
Again, apologies & kind regards, Steve Doyle
Date of purchase: 11/07/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
delivery men very helpful very pleased with fridge so far
Product reviews
Date of purchase: 10/07/2017
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Trusted Customer
Toddington,Beds
8 years ago
What Trusted Customer said about Caterkwik:
Excellent service right from sales team through to delivery.
Easy to use website, good selection of items and got a really fine microwave with a long warranty too. wanted a clockwork timer as much faster and less unreliable than digital which the Samsung has.
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Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.