FALCON CASTORS - didn't get them, was told inside oven but was not. to be honest shouldn't it be fitted from factory? How can we turn the oven side way to fit??
FALCON FRYPLATE FOR A G3101 6 BURNER...
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Steve
Caterkwik
8 years ago
Many thanks for the feedback. Following investigation we apologise that the gas hose was sent separately. We stock this products but the availability at the time of your order meant that the hose & fryplate would be despatched separately - we did discuss this with you at the time of the order.
Regarding the castors, we do offer to swap the legs for castors but this must be specified prior to despatch. We make this clear on our website. Please be assured that this would be a quick and trouble free operation for any qualified installation engineer. The castors were despatched inside the oven and we are genuinely unable to understand how they were extracted from your oven during delivery. We have of course refunded the castors now you no longer require them.
I understand the Falcon fryplate has been delivered.
Product reviews
Date of purchase: 15/11/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
once delivered and installed everything was fine and is working fine still? We are very happy with everything,
Good service from Caterkwik but only found the item I'd ordered was out of stock after I'd order and we then had to work with the Caterkwik representative to find an alternative item, which was...
It was so easy to purchase form your company, Even though the bottle cooler was out of stock. I manage to get one bottle cooler that I ordered.
Another was put on back order, but looking at the sale...
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Product reviews
Date of purchase: 02/01/2018
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Trusted Customer
8 years ago
absolutely brilliant service from the customer advisor
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.