Cheapest price available, I had done some serious checking first,well packaged,good communications and delivered before the delivery date.
Exactly the kind of service we need
excellent service, just the product we needed and also at the best price, delivered earlier than expected and no extortionate delivery costs to Northern Ireland,
Thank you.
Thre delivery driver left the items in the car park. Complained they had no tail lift
Steve
Caterkwik
8 years ago
We're sorry that we did not clearly communicate the breadth of our available delivery options prior to placing your order. From next day kerbside to a white glove service delivered by our own fleet of vehicles. Regarding the lack of tail lift -sincere apologies - we will investigate why the units were not delivered by a vehicle with a tail lift. This is specified to all our couriers for larger items unless discussed prior.
Product reviews
Steve
Caterkwik
8 years ago
These machines have a proven track record for reliability. So much so that we offer a market leading 3 year parts and labour warranty. We apologise that you felt we were not interested. Certainly not the case. Please contact our customer service team to discuss how we can help.
All seemed very easy and straight forward. And the washing machine was an excellent price. It would be useful if they made it obvious on their website that they take away the old equipment for a...
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Steve
Caterkwik
8 years ago
Thank you for your feedback, we will look to make this clearer on our website moving forward!
Improve delivery times.8am -6pm is not exceptable this is 2018 everyone has a mobile phone. Told on the phone 1year warranty, read small print parts only.wont be buying from here again
Steve
Caterkwik
8 years ago
We do offer a range of delivery services - we're sorry that these options were not clearer when you ordered online. We use more than one courier for standard next day but have multiple options available to us - from the couriers directly but also including using our own fleet which can deliver a fully bespoke white glove solution including installation to suitable existing services. Please be assured that your machine is supplied with a parts and labour warranty. I have tried to contact you to discuss why you believe otherwise. I would be grateful if you could contact me to discuss. Kind regards, Steve Doyle 01229484922
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.