bit slow yo respond to courier email, about chanegd deivery address (no one working weekends...?) but effecient once the system caught up.
Jamie
Caterkwik
8 years ago
Thank you for the order and feedback. Alas, unfortunately we have no control over the couriers working habits, we certainly work weekends and are here to help wherever possible! We are glad to see on this occasion everything was sorted, we hope future orders are much smoother.
Product reviews
Date of purchase: 27/03/2018
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Trusted Customer
8 years ago
Great service and fast delivery.
Will definetely use them again.
Steve
Caterkwik
8 years ago
Great to hear, thank you for the feedback.
Product reviews
Date of purchase: 04/04/2018
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Trusted Customer
8 years ago
Excellent service.
Steve
Caterkwik
8 years ago
Thank you for your order and the wonderful feedback.
Very good on the telephone, timely e mails and quick service. Easy to pay. Clear on delivery times and date which were accurate.
Disappointed with delivery costs and method to the Isle of Wight....
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Steve
Caterkwik
8 years ago
Many thanks for your review. We're glad that you enjoyed many aspects of our service but of course we're sorry that you were disappointed with the delivery charge. The unit was sent using Welbilt's shipper and the cost came from the manufacturer. If you have a 75% better price then that sincerely represents good value. We will certainly have this in mind when considering deliveries to the Isle of Wight in the future. I fear there was some misunderstanding regarding the use of the freight company - I would be happy to discuss in more detail personally. Many thanks again for your order and your feedback. Very much appreciated. Yours faithfully, Steve Doyle 01229 484922
TC
Trusted Customer
8 years ago
Considering the delivery came directly from the supplier I have modified my review to better represent Caterkwik.
Delivery driver was most helpful assisting to position machine in kitchen
The machine itself is more than excellent and would recommend to anyone who asked
Steve
Caterkwik
8 years ago
Brilliant news, our delivery service is relatively new so we are pleased to see it is working, Thank you for the feedback.
Product reviews
Steve
Caterkwik
8 years ago
Thank you for your review on this product. Only if there was a machine to help with putting the pots away.
I was very impressed I ordered on line very straight forward and simple to do
I was then informed my order would be delivered the next day excellent
The following day I was informed my order would...
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Steve
Caterkwik
8 years ago
Thank you for the fantastic feedback, we have recently updated our online ordering service and are glad to see it is working.
Date of purchase: 26/03/2018
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TC
Trusted Customer
Merseyside
8 years ago
What Trusted Customer said about Caterkwik:
Recently Purchased a equine washer, from first contact to installation had a very easy time, telephone staff to delivery staff were very helpful and polite many thanks
Steve
Caterkwik
8 years ago
Thank you for your kind review, we aim to have each transaction as effortless as possible.
Date of purchase: 05/03/2018
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
Absolutely first class, not only did I get it when they said, it was packaged so well also.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.