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CarTakeBack Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cartakeback | Feefo

Displaying all 14,171 reviews

M L

Birmingham

9 years ago

Date of purchase: 16/07/2015

What M L said about CarTakeBack:

Super Service

Minimum fuss. Vehicle was collected within 2 days of enquiry. Money paid into my bank within a couple of hours of car been collected. Would definitely use again!!

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Mr Jay Tanner

Bristol

9 years ago

Date of purchase: 17/07/2015

What Mr Jay Tanner said about CarTakeBack:

No hassle, easy service.

Once you register that you need a car collected it only takes a couple of days before the nice chap in his lorry turns up and carts away whatever heap of rusty scrap you're desperate to be rid of....

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Trusted Customer

9 years ago

Date of purchase: 10/07/2015

Excellent service

CarTakeBack

9 years ago

Hello, Thank you for taking the time to give us your feedback. Was there an issue with our service? The rating doesn't seem to match with your comment. If there was an issue, please email us at CustomerServices@CarTakeBack.com and we'll look in to it for you and try and rectify. Many thanks, Customer Services.

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Trusted Customer

9 years ago

Date of purchase: 15/07/2015

Was offered a price £10 higher than paid by the scrap contractor. An abortive visit…

Was offered a price £10 higher than paid by the scrap contractor. An abortive visit followed by a pile of broken glass left behind after collection. Probably par for the course

CarTakeBack

9 years ago

Hello, thank you very much for taking the time to give us your feedback. We're very sorry to hear about these issues, as that is not how we usually operate. We have guidelines which every driver should follow, which includes the sweeping up of any vehicle debris, and we will look into why they were not followed on this occasion. In regards to the lower price, this shouldn't have happened as the price we quote is the price we pay, as long as the vehicle conditions are met. If we need to offer a lower price, this will be discussed with the customer first, and they are always given the chance to accept or reject the offer. Please drop us an email with details of the underpayment to CustomerServices@CarTakeBack.com and we'll look in to this for you ASAP.

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Trusted Customer

9 years ago

Date of purchase: 18/07/2015

Very good prices and very quick.

Around very good service

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Trusted Customer

9 years ago

Date of purchase: 16/07/2015

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Trusted Customer

9 years ago

Date of purchase: 16/07/2015

Great Service.

A friend told me about this company. Researched them on the internet and saw a lot of positive reviews. I decided to use them and found the whole process to be painless and well organised. I have...

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Trusted Customer

9 years ago

Date of purchase: 17/07/2015

A bit late because driver got stopped, but once arrived efficient and very safe. thank you.

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Mr Adam Needham

Leeds

9 years ago

Date of purchase: 15/07/2015

What Mr Adam Needham said about CarTakeBack:

Excellent

Guy who picked car up amazing and so was phone operator

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Mr Thomas Prosser

pontypool

9 years ago

Date of purchase: 10/07/2015

What Mr Thomas Prosser said about CarTakeBack:

well done

was very pleased.Came when said, was easy to book. Money paid into bank same day. Would definately use again.

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About CarTakeBack

CarTakeBack are the biggest scrap car recycling company in the UK! With over 300 branches across the country, we'll find you the best price for your car, no matter the age, mileage or condition. To see what your scrap car is worth, simply enter your registration number and postcode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official DVLA paperwork.

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0330 818 8550

Bankfield House, Regent Road, Liverpool, Merseyside, L20 8RQ, United Kingdom