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Carpet Barn and The Bed Store Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,122 reviews

TRISH PURDUE

Feefo Verified

GBR

2 months ago

What TRISH PURDUE said about Carpet Barn and The Bed Store:

Carpet bliss at carpet barn

Very attentive and knowledgeable helped us immensely with measurements how much carpet we would need plus advice on underlay too

MR HAMLINTON

Feefo Verified

GBR

2 months ago

What MR HAMLINTON said about Carpet Barn and The Bed Store:

Very happy

They have a huge range of carpets too chose from, in a side range of prices. The service was excellent. Luckily I chose 2 other carpets as a back up, as the carpet we ordered & paid for went out of...

Trusted Customer

Feefo Verified

2 months ago

Free delivery

Good polite service with no delivery charge...

MR &MRS WHITE

Feefo Verified

GBR

2 months ago

What MR &MRS WHITE said about Carpet Barn and The Bed Store:

Great place to start if you need a quality carpet at a good price

The friendly service happened straight away. We were shown all the carpet sizes to suit our bedroom sizes. We were given a good idea of what we needed. Also our sales person got us the best size to...

Trusted Customer

Feefo Verified

2 months ago

Great Service

Use Carpet Barn for all Our floor coverings and use their fitters too. Always get good advice and service

Trusted Customer

Feefo Verified

2 months ago

Liars

Liars. Overpriced. Booked us for a specific day with 2 men as needed hand to move furniture. Sent us an email day before fitting to say fitter had broken his ankle and was unable to attend but...

Matt

Carpet Barn and The Bed Store

1 month ago

We’re sorry to hear about your experience and appreciate your feedback. We would like to clarify that the fitter was injured and work was moved about to ensure your order was fulfilled. We do however have a different versions of events and would be happy to discus this with you. We’re pleased you were happy with the fitting itself, but disappointed to hear about your overall experience. We will also be investigating the comments made by the fitter, as this is not something we take lightly.

Trusted Customer

Feefo Verified

2 months ago

Excellent service, lovely carpet and nicely fitted, thanks to you all

I have used the Poole branch a number of times over the years and had excellent service and this time was no different and I would like to thank Kurt for his time and help.

Trusted Customer

Feefo Verified

2 months ago

Ray is always happy to help.

Trusted Customer

Feefo Verified

2 months ago

Poor communication

I was misled by the sales assistant as to what I was buying Poor communication and unpleasant customer service

Matt

Carpet Barn and The Bed Store

1 month ago

Thank you for your feedback and we're sorry to hear about the confusion regarding your order. Your comments have been passed to our management team to investigate.

MR H CUTTS

Feefo Verified

GBR

2 months ago