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The Carparison Group Reviews | Customer Service Reviews for https://www.feefo.com/reviews/carparison | Feefo

Displaying all 1,772 reviews

Trusted Customer

3 years ago

Date of purchase: 22/07/2022

Great, but could have been smoother.

Excellent service from some of the staff - Yasmin was a star throughout the process. However, the process was held up a little as I had to chase for the finance application to be sent and also for...

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Sonia Marshall

The Carparison Group

3 years ago

Good morning! Thank you for your feedback and 4 star rating. I am sorry to hear that things did not run as smoothly as we would have liked. I have reviewed your file and can see that there were a few delays with obtaining the finance documents from the finance company and also the Tesla app switch over. Unfortunately, both of these issues are out of our control but would still like to apologise for the inconvenience caused.

Trusted Customer

3 years ago

Date of purchase: 29/07/2022

Kind and pleasant advisers

Sonia Marshall

The Carparison Group

3 years ago

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Trusted Customer

3 years ago

Date of purchase: 29/07/2022

Very fast turnaround, great customer service.

Fantastic service, did exactly what they promised

Sonia Marshall

The Carparison Group

3 years ago

Good afternoon! Thank you for your feedback and 5 star rating, we really do appreciate it. We are so pleased that we could assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Trusted Customer

3 years ago

Date of purchase: 29/07/2022

Couldn’t have been easier or slicker!

Called them on Monday, agreed car on Tuesday and delivered Friday! Super helpful team there to support at every step of the process. Had previously had bad experiences with similar companies. Good...

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Sonia Marshall

The Carparison Group

3 years ago

Good morning! Thank you so much for your amazing review! We are so pleased that we could assist you with your new lease deal in a very quick and speedy manner! From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Daniel Newcombe

3 years ago

Date of purchase: 29/07/2022

What Daniel Newcombe said about The Carparison Group:

Great price and first class customer service. Excellent communication throughout the process. Would highly recommend.

Sonia Marshall

The Carparison Group

3 years ago

Good morning! Thank you for your feedback and the 5 stars, we really do appreciate it! We are so pleased that we could assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Trusted Customer

3 years ago

Date of purchase: 15/07/2022

Efficient and pleasant to deal with.

Would use them again, very quick to reply and polite service.

Sonia Marshall

The Carparison Group

3 years ago

Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it. We are so pleased that we could assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Commercial Management Consulting Limited

Highcliffe

3 years ago

Date of purchase: 18/07/2022

What Commercial Management Consulting Limited said about The Carparison Group:

Very efficient service. Two weeks from first quote to car being delivered!

Sonia Marshall

The Carparison Group

3 years ago

Good afternoon! Thank you for your feedback and 5 star review, we really do appreciate it! We are so pleased that we were able to assist throughout the lease process and finish off with a super quick delivery time! From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Saumyabrata Das

3 years ago

Date of purchase: 13/07/2022

What Saumyabrata Das said about The Carparison Group:

This was my first time leasing. I was having a tricky time securing the right car with the right terms and after having been to at least 3-4 of the other big leasing brokers, Yasmin & Katie at...

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Sonia Marshall

The Carparison Group

3 years ago

Good afternoon Saumyabrata! Thank you so much for your fantastic review! Yasmin and Katie are chuffed to bits with your kind words and are so pleased that they could assist you throughout your journey with us. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Christopher Wright

Leeds

3 years ago

Date of purchase: 15/07/2022

What Christopher Wright said about The Carparison Group:

Great service from initial ordering to delivery all the staff I have come into contact with were top class

Sonia Marshall

The Carparison Group

3 years ago

Good morning Christopher! Thank you for your review and 5 stars, we really do appreciate it! We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Trusted Customer

3 years ago

Date of purchase: 17/06/2022

Read the small print

Delivered a competitive deal. Disappointed with the delivery of the vehicle, however an adequate outcome but still not what I felt was deserved.

Sonia Marshall

The Carparison Group

3 years ago

Good morning. Thank you so much for providing your 4* review. We are disappointed and very sorry to hear about the condition of your vehicle on delivery, this is certainly not what we would have expected. I can see from your file that the supplying dealership has offered a valet as a gesture of goodwill, please do forward the receipt at your earliest convenience so that we can arrange for the reimbursement from our supplier. We carry out reviews on all our suppliers from time to time, so this type of feedback is very important to us to help us continuously improve our customer journey. If you would like to provide any further details, please send this to me at sonia@carparisonleasing.co.uk and our Customer Experience team will review any additional comments accordingly. Best wishes, Sonia

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About The Carparison Group

The Carparison group, including Vanparison and Corparison, aims to provide an industry leading vehicle leasing and corporate procurement: combining personal, impartial advice with the tools to source the very best available leasing offers in the marketplace. Our team are here to find the perfect car or van at the best price for every vehicle requirement, preference and budget. With a wealth of industry experience and a lasting reputation behind us, choosing a Carparison brand means choosing a team that you can trust to deliver a fantastic deal, with the customer service to match.

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01395 200 333

Stratford House, Waterbridge Court, Exeter, Devon, EX2 8ED, United Kingdom